Regulatory Affairs Coordinator

We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we’ve pioneered many firsts. The fire in our belly to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

The Regulatory Affairs Coordinator provides administrative, documentation, and operational support to the Corporate Regulatory Affairs team across multiple manufacturing sites in the United States and Canada. The position supports regulatory activities associated with dietary supplements and is responsible for coordinating regulatory documentation, customer information requests, certification support, and regulatory record maintenance. The Regulatory Affairs Coordinator works collaboratively with Regulatory Affairs, Quality, Research & Development (R&D), Project Management, Commercial, and other cross-functional teams to ensure accurate documentation, timely responses, and efficient regulatory processes.

Estimated starting annual base salary is $29.70 - $44.54 per hour less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. In addition, this role is eligible for a discretionary, variable annual incentive, paid based on Company performance factors. SCN BestCo offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Essential Duties and Responsibilities

• Coordinate and fulfill routine customer requests for regulatory documentation, product information, and compliance records.
• Compile, organize, and maintain customer regulatory dossiers and documentation packages.
• Retrieve and distribute approved regulatory documents.
• Maintain accurate and current regulatory records in designated systems and SharePoint repositories.
• Track outstanding documentation requests and coordinate follow-up to meet established timelines.
• Assist with the collection and maintenance of documentation supporting product and facility certifications.
• Track certification renewals, expiration dates, and required supporting documents.
• Provide administrative support for regulatory registrations, licensing, and import documentation.
• Coordinate routine requests for certification and compliance information with internal stakeholders.
• Maintain regulatory databases, trackers, spreadsheets, and electronic document repositories.
• Support regulatory project coordination.
• Assist with the preparation of regulatory reports and departmental metrics.
• Support implementation and maintenance of regulatory processes and systems.

Required Qualifications

Education & Experience:

• Associate’s degree or equivalent combination of education and relevant experience.
• 2 years’ experience in administrative coordination, document control, or a related support function.

Knowledge, Skills, & Abilities (KSAs):

• Strong proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and SharePoint.
• Excellent organizational skills, attention to detail, and ability to manage competing priorities.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Knowledge of database management, reporting systems, and learning management systems (LMS).
• Proficiency in Microsoft Office applications (Excel, Word, Outlook, and PowerPoint).
• Strong attention to detail, data accuracy, organizational, and time-management skills. Ability to coordinate multiple projects, schedules, and priorities simultaneously. Ability to work independently while managing competing deadlines.
• Ability to build effective working relationships across departments and organizational levels.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must have the ability to communicate effectively, verbally and in writing, with internal staff and management. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Preferred Qualifications

• Bachelor’s degree in business administration, life sciences, or a related discipline.
• Experience in dietary supplements, pharmaceuticals, over the counter (OTC) drugs, food manufacturing, or another regulated industry.
• Familiarity with regulatory documentation, product certifications, and quality or document management systems.
• Experience supporting teams across multiple locations.
• Bilingual in English/Spanish.