Regulatory Specialist - Customer Support

Job Title: Regulatory Specialist - Customer Support

As the Regulatory Specialist – Customer Support, you will assist the Regulatory team with ensuring Lebermuth maintains compliance with all applicable governmental, international and industry regulations in the manufacture and/or sale of company products.

Essential Duties & Responsibilities:

• Coordinates, prepares, and submits regulatory documents to customers and other external parties in a timely manner.
• Provides support as needed to internal and external key stakeholders to address customer requests.
• Prepares comprehensive regulatory submissions, ensuring they are compliant with all applicable regulatory standards.
• Investigates product complaints and prepares documentation for regulatory agency review in a timely manner.
• Maintains current knowledge of existing and emerging regulations, standards, and guidance documents (IFRA, Cosmetics, Kosher, Organic, Fair Trade, ISO Standards, Leaping Bunny, etc.) to ensure Lebermuth can continually produce exceptional products for our customers.
• Prepares and maintains technical files, SOP’s and participates and/or leads audits, as necessary, to obtain approval and sustain production.
• Promotes a safe food culture by maintaining a clean and organized workspace, assisting with cleaning and sanitation throughout the production areas, and accurately completing Lebermuth required paperwork (i.e., equipment logs, regulatory documentation) to ensure the safe production and shipment of quality food products.
• The job criteria may include other duties, responsibilities, and activities, which may change or be assigned at any time with or without notice.

This job can be fully remote, hybrid, or on-site depending on the candidate and their location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Department: Regulatory

Reports to: Regulatory Affairs Director

FLSA Status: Exempt