Rehabilitation Services Supervisor

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

PRIDE Industries

Job Description

Job: Rehabilitation Services Supervisor

Job Code: 960 - PR-Rehab Services Supvr

HR Title Group: Rehabilitation Services

Salary Grade: N14

FLSA Status: Non-Exempt

Approval Date: August 2017

SUPERVISES:
There are direct reports with this position.

POSITION SUMMARY:
Under broad supervision, supervises rehabilitation specialists, behavior support, and/or employment services provided by PRIDE to include: individuals with disabilities evaluation, personal development, job skills, work/service plans, and/or emergency crisis management. Employees in this job class serve as a supervisory liaison with governmental agencies, employers, staff, residential service provider and family members to provide updates and required reports on individuals with disabilities current condition and progress. This job requires general knowledge of supervision, case management, and community resources available for individuals with disabilities, and the ability to coordinate the necessary services and developmental plans for each individual with disabilities.

TYPICAL DUTIES:
1. *Provide counseling and support to individuals with disabilities on personal and job-related issues. Enters, updates, and maintains a database of case file information and case files in accordance with state and federal requirements.
2. *Completes monthly, quarterly, semi-annual, and annual case management reports, on clients and keeps appropriate family, residential service providers and governmental agencies appraised of the individual’s progress. Reviews staff’s documentation and reporting for completion and accuracy.
3. *Supervises employees; ensures a competent, motivated team through hiring, training, development, counseling and reviewing the performance of employees.
4. *Maintains accurate billing, timesheet and expense reports for employees and individuals with disabilities, as necessary.
5. *Maintains relationships with external entities necessary to effectively communicate progress on individuals with disabilities. These entities may include funding agencies vital to continued support.
6. *Responsible for planning, scheduling, preparing, staffing, and administration of events, behavioral incentives, and attendance for individuals with disabilities.
7. *Acts as a member of committees; conducts a variety of meetings including staff meetings on a regular basis.
8. *Evaluates and manages emergency or crisis situations to ensure safety. Completes necessary incident reporting.
9. *Develops, delivers and evaluates a variety of training classes for individuals with disabilities to include anger management, assertiveness training, money management and job preparation in a classroom setting.
10. Performs other duties and special projects as assigned.

* Denotes Essential Job Function

MINIMUM QUALIFICATIONS:
• Three or more years of experience in case management, social services, or a related field; including one year in a supervisory role;
• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;
• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;
• Effective oral and written communication skills using appropriate business English;
• Demonstrated leadership, organizational, common sense and problem solving skills;
• Human relation skills to build effective relationships with team and customers;
• Effective customer service skills;
• Intermediate computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
• Knowledge of business English including vocabulary and spelling;
• Fundamental mathematical ability including addition, subtraction, multiplication, and division;
• Ability to establish priorities and solve operational problems;
• Flexibility to respond to changing work priorities and handle numerous projects at the same time.

EDUCATION REQUIREMENTS:

Bachelors in Health & Human Services or related field

A comparable combination of formal education and work experience will be considered.

CERTIFICATES OR LICENSES REQUIRED:

The following licenses or certificates may be required depending on local, state and/or contract requirements:

CPR/First Aid

Valid Driver's License

PHYSICAL REQURIEMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance.

• Maneuvering to and around equipment
• Bending, kneeling, stooping and reaching
• Climbing stepstools or ladders
• Lifting and moving equipment weighing up to 25 pounds
• Transporting to various locations within customer site
• Monitoring computer systems
• Utilizing keyboard

WORK ENVIRONMENT:

Work is performed in a normal office environment with limited privacy and some exposure to background noise.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

At PRIDE, we make a difference in the lives of many, one job at a time.

If you are interested in working for this unique organization that blends business with a social mission, please apply online at .PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!

PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.