Reimbursement Specialist
The Reimbursement Specialist is responsible for assisting the Reimbursement Supervisor in all areas of Collection and Billing.
Please be aware that this position requires full-time, in-office work.
Duties and Responsibilities
- Follows appropriate payer requirements, policies and procedures when billing for products, care and services.
- Will always maintain the confidentiality of patients/customers and their personal information.
- Responsible for timely and accurate claim submission to all payers.
- Performs billing, collection, scanning, filing and audit functions as needed.
- Ensure timely follow-up of assigned accounts and escalate issues to Supervisor/Director as needed.
- Notifies the appropriate person/department when missing data or documentation is not able to be obtained and is delaying the billing function.
- Monitors account receivable balances in CPR+ ensure AR is accurately notated and follow up date scheduled.
- Answer phone lines in a timely manner, responding appropriately to questions and information received.
- Handles faxes as appropriate and as applicable.
- Backup as needed for Patient Services.
- Participate in surveys conducted by authorized inspection agencies.
- Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator.
- Participate in pharmacy committees when requested.
- Participate in in-service education programs provided by the pharmacy.
- Report any misconduct, suspicious or unethical activities to the Compliance Officer.
- Respond to payer pre and post payments audits timely. Work closely with Compliance to ensure proper information is sent.
- Perform other duties as assigned by Supervisor.
Schedule
- Monday through Friday 8:30 am to 5:00 pm