Relationship Banker

Are you ready to be the friendly face that makes someone’s day easier? Bank of Ann Arbor is looking for an enthusiastic, dependable Relationship Banker who enjoys helping people, building relationships, and making everyday banking feel simple and personal. If you have a positive attitude, a willingness to learn, and a passion for excellent customer service—we’d love to meet you. Join a team where your work matters, your growth is supported, and every client interaction is an opportunity to make a difference.

Because the office operates in a retail grocery environment, this role requires flexibility, visibility, strong customer engagement, and the ability to lead effectively during extended branch hours, including rotating weekends.

Branch Hours:

Monday - Friday 9 a.m. - 7 p.m.

Saturday 9 a.m. - 3 p.m. (one Saturday every four weeks)

Sunday 11 a.m. - 3 p.m. (one Sunday every four weeks)

*due to the operational hours of this branch, there is shift premium and comp days associated with this position.

• Responsible for building long-term relationships with new and existing clients in-person and by phone.
• Work to understand client's financial needs and consultatively address by making appropriate product recommendations or referring the client to an internal financial partner.
• Manage relationships within the branch and deliver superior quality service in-person or by phone such that client needs are met on a consistent, positive basis.
• Support all daily operations of the branch, including timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned.