Relationship Manager III
Description
Job Introduction
The Relationship Manager III – responsible for the overall management of a book of assigned accounts based in regional states, focused on our Corpay Prepaid products. The Relationship Manager is accountable for the maintenance, growth and increased profitability of existing business, the cross selling of new business, renewals and the strategic direction of assigned accounts.
How We Work
As a Relationship Manager III, Corpay will set you up for success by providing:
Company-issued equipment
Home office setup
Formal, hands-on training
Main Responsibilities
Strategic Consultative Advisor: retain portfolio base at 100% and secure cross sell of Corpay products and services
Establish and maintain strong relationships with all levels and key personnel within the client’s companies; ensure Corpay has senior management contacts
Demonstrate marketing and technical expertise through: Client assessment of approach, resources, and contacts as needed to complete RFP's and ensure clients are satisfied with Corpay products and services
Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships.
Liaising with internal departments using superior communication skills to ensure the assigned client’s needs are satisfied by raising and resolving areas of concern and ensuring all are aware of changes within clients.
Develop and monitor client financial performance including renewal planning, negotiation and profitability levels
Preparation for, and lead Quarterly Business reviews, best practices, industry information and new business at client site visits
Provide feedback to management on market trends as represented by our clients
Maintain a high level of product knowledge as well as client’s industry
Grow existing programs by understanding existing procedures and uncover where efficiencies can be made
Create and maintain a collaborative team of internal & external stakeholders to drive customer spend (Account Management, Sales, Finance, Implementation, Project Management and IT teams)
Qualifications & Skills
Prepaid / FinTech and payment experience strategically working directly with clients.
Confident, self-motivated individual with 5+ client management or sales experience handling complex clients maintaining positive relationships
Strategic thinker and ability to understand various client’s businesses, technology and financials
Strong data analytics experience with data analysis; ability to diagnose, strategize growth of existing portfolio
An excellent communicator with good presentation skills with proven track record of establishing & maintaining relationships at C level
A team player with superior organization and multi-tasking skills that can define, structure and prioritize work and influence internal stakeholders and most of all, the desire to learn and succeed.
Enjoys a fast-paced, entrepreneurial environment and processes strong negotiation skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint) and Salesforce.com
Bachelor’s degree or equivalent experience
Willingness to travel as required up to 40%
Benefits & Perks
Medical, Dental & Vision benefits available the 1st month after hire
Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings include major holidays, vacation, sick, personal, and volunteer time
Employee discounts with major providers (wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes