Relationship Manager

PT Bank CTBC Indonesia

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Job Summary :

• Promoting product & services to existing & new customers
• To build and maintain relationship with internal/ external customer with high integrity, respect and professionalism
• To help a bank retain current customers by analysing and base on each customer’s need
• To acquire new customer

Key Duties and Responsibilities :

1. Prospecting/ Marketing Target

• Maximize bank’s revenue with fairness and maintaining a prudent risk exposure
• To grow and increase the profit and revenue from selling product investment and bancassurance in his/her respective branch align with branch target
• To grow funding (Time Deposit, Current and Saving account ) as a budget
• To acquire and grow number of customer as per budget
• Identify risk to customer and bank and provide the solutions
• To provide excellent service to new & existing client
• Implementing the Bank’s procedure and provide regular report base on policy and procedure
• Responsible to actively promoting the bank’s product and services to prospective as well as existing customers
• Monitoring accounts and identifying opportunities to deepen relationship
• Assisting customer transaction and resolving customer inquiries immediately
• Assist other supporting departments in order to deliver good services to client

2. Other assignment as assigned by Team Leader/ Branch Manager/Sub Branch Manager

3. Other assignment as agreed in written in yearly MBO design & propose

4. Zero tolerance for miss selling and any fraud