Relationship Manager Financial Services (R-19783)

Key Responsibilities:

• Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients, through strategic conversations to understand organizational business objectives and goals.
• Maintain and grow revenue stream through successful renewal of existing business
• Strong motivation and drive to work proactively to develop customer base both on existing as well as the defined prospect accounts
• New account development and/or expanding existing accounts through cross-sell and up-sell of new opportunities within an established portfolio of clients working closely with Solutions Sales.
• Carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
• End-to-end accountability for driving the negotiation, contracting, and approval processes.
• Navigate deal management and negotiation including alignment of multiple decision makers, products or funding sources.
• Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
• Ensure compliance with all business initiatives
• Maintain consistent and accurate data in relevant CRM software (e.g. SFDC) and other sales tools to support territory, account planning and forecasting.
• Collaborate with Client Success and increase retention rates through business reviews and win-back campaigns.

About you:

• Minimum of two years experience within an account management role
• Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action
• Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
• Proven success in closing sales, winning clients, managing client relationships with portfolio of accounts and attaining or exceeding annual quotas
• Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth
• Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
• Possesses excellent industry-leading sales methodology, relevant CRM software (e.g. SFDC) and Microsoft Office Suite skills