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hcld.fa.em2.oraclecloud.com/CX

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Relationship Manager - Mashreq Gold

Posted Updated
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Key Result Areas

  • Optimize the potential value of the client base through the delivery of MG Products and Services

  • Communicate with HNW client and identify their financial needs

  • Achieve Revenue Goals, sales and portfolio growth targets across a range of products and services

  • Maximize profitability from the Gold base whilst countering competition from other providers offering alternative investments / WM opportunities

  • Acquire New to Bank HNW clients.

  • Maintain a superior customer service experience for clients including pre empting issues and proactive servicing.

  • Safeguard the bank from potential loss / AML fraud / and ensure ethical behavior at all times during and after sales.

  • Enhance market profile and awareness

  • Minimize customer attrition

  • Maintain proactive client contact.

Skills / Experience

  • University Graduate

  • Strong selling & financial markets knowledge

  • Strong interpersonal skills and cultural sensitivity

  • Relationship Management Networking skills

  • Extrovert/Amiable personality

  • Minimum of 5-6 years experience in a similar job with another bank / financial services in the UAE

  • Excellent communication and negotiation skills

  • CISI certified

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See also

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