Relationship Manager

Key Responsibilities

1. Client Onboarding & Due Diligence

• Conduct KYC and CDD checks in line with MAS regulations
• Verify client identity, background, and risk profile
• Ensure all documentation is complete, accurate, and updated regularly
• Support Anti-Money Laundering (AML) and compliance screening processes

2. Client Relationship Management

• Build and maintain long-term relationships with clients
• Understand client investment objectives, risk tolerance, and financial needs
• Provide ongoing portfolio updates and service support
• Handle client queries and ensure a high level of client satisfaction

3. Trade Placement & Execution Support

• Facilitate client trade instructions and investment transactions
• Coordinate with internal teams for order execution and settlement
• Ensure accuracy and timeliness of trade processing
• Confirm trade details with clients as required

4. Product Knowledge & Training

• Develop strong understanding of the firm’s investment products and strategies
• Stay updated on market trends and product changes
• Communicate product features and risks to clients in a compliant manner
• Participate in internal product training sessions

5. Regulatory & Administrative Duties

• Perform duties as a Registered Representative under MAS guidelines
• Maintain proper records for audits and regulatory reviews
• Ensure adherence to suitability and risk disclosure requirements
• Support compliance monitoring and reporting processes

6. Special Projects & Ad-Hoc Duties

• Participate in firm-wide initiatives and strategic projects
• Support process improvements and operational enhancements
• Carry out additional tasks as assigned by management

Requirements

• Diploma/Degree in Business Management, Finance, Accountancy, and/or in any field or equivalent
• CMFAS certifications in RES5, M8, M8A, M9, M9A, HI is an added advantage
• Understanding of MAS regulatory framework and financial compliance standards
• Strong interpersonal and client servicing skills
• Knowledge of investment products (funds, bonds, structured products, etc.)
• Need to have own readily available client pool