Release / Deployment Coordinator - VA C&P Help Desk 2.0 (Remote)

Triumph Enterprises, Inc. is recruiting a Release / Deployment Coordinator for our proposed support to the Department of Veterans Affairs (VA) Office of Information and Technology, Compensation and Pension (C&P) Product Line Help Desk Tier 2 and Deployment Support Services 2.0. This position is contingent upon contract award. Remote work from anywhere in the United States.

ABOUT THE WORK

The Release / Deployment Coordinator plans and documents production releases for a VA product line on a two-week Agile release cycle and coordinates weekend and Sunday deployments across VA operations teams.

WHAT YOU WILL DO

• Prepare the Release Management Plan, Deployment Plan (3-5 days before release) and Post-Validation Deployment Report for each release
• Coordinate with VBA Enterprise Operations, Benefits Gateway System, Benefits Enterprise Platform, Office of Business Integration and infrastructure teams; attend daily and weekly calls
• Produce the Weekend Deployment Graphic, Hour-by-Hour (HBH) schedule in MS Project, HBH coordination notes, Integration Environments one-sheet and patch calendar one-sheet
• Coordinate end-user validation testing with VBA user representatives, including Sunday deployment support

MINIMUM QUALIFICATIONS

• U.S. citizenship required
• Able to read, write, speak and understand English
• Able to obtain and keep the required VA background investigation (Tier 1 / Low Risk for Tasks 5.3-5.4) and complete VA privacy and security training
• 5+ years in software release, deployment or change coordination in an Agile environment
• Advanced MS Project, PowerPoint and Excel; Jira and SharePoint
• Available for scheduled weekend and Sunday deployment windows
• Bachelor's degree, or 4 additional years of relevant experience in lieu of a degree

PREFERRED CERTIFICATIONS

• ITIL 4 Foundation
• Certified ScrumMaster (CSM) or SAFe Agilist
• CAPM or PMP

OTHER PREFERRED QUALIFICATIONS

• Prior VA, VBA or other federal release management experience
• Lives within 50 miles of a VA program office location (enables in-person meetings)

SCHEDULE AND LOCATION

Remote within the United States; Sunday deployment support; face-to-face meetings if within 50 miles of the VA site.

WHY TRIUMPH

Triumph Enterprises, Inc. is a Service-Disabled Veteran-Owned Small Business headquartered in Fairfax, Virginia, operating under an ISO 9001:2015-certified quality management system. We price our work based on local market wages, ensuring we fairly compensate our team rather than paying the bare minimum.

Triumph Enterprises, Inc. is an Equal Opportunity Employer. We hire strictly on the basis of qualifications and merit, providing equal consideration to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.