Release Manager

The opportunity

We are looking for an energetic release manager who can help us uplift our release management practices across all environments who has exposure to banking, finance or payment organisations.

Day-to-day responsibilities

Key Accountabilities

Release Planning & Governance
• Maintain the release calendar.
• Coordinate release planning across projects and BAU.• Define release scope and schedules.
• Facilitate governance and approvals.

Release Coordination
• Coordinate production releases.
• Manage dependencies.
• Validate implementation and rollback plans.
• Chair release readiness meetings.

Operational Readiness
• Confirm testing, documentation and approvals.
• Ensure support readiness.
• Validate operational acceptance.

Risk & Change Management
• Assess release risks.
• Work with the Change Manager and CAB.
• Escalate issues.

Deployment Oversight
• Oversee production deployments.
• Coordinate hypercare.
• Lead PIRs.

Reporting
• Maintain release metrics and documentation.

Key Stakeholders

Internal
• Head of WSA Service Delivery & Platform Run
• Service & Solution Delivery Lead• Business Analysts
• Testing Lead
• Service Delivery Managers
• Change Manager
• Technology Teams

External
• ANZ Technology
• Offshore Delivery Teams
• Vendors

Who are we looking for

Skills & Experience

Essential
• Enterprise release management experience.
• ITIL Change & Release knowledge.• Strong stakeholder management.
• Excellent planning and coordination.

Highly Desirable
• Payments industry experience.
• ServiceNow.
• Agile/DevOps.

Leadership Attributes

• Organised, collaborative, customer focused, analytical, decisive, calm under pressure and committed to continuous improvement.

Qualifications

Essential
• Degree in IT or equivalent experience.
Desirable
• ITIL Foundation or higher.
• Agile or Project Management certification.