Release/Problem Manager, Junior

Responsible for the day-to-day execution of contract tasks for a basic technical project. Has responsibility for profit and loss; and organic growth business development. Accountable to oversee results of small project teams and for client satisfaction at the end user level. Responsible for the administrative/operational leadership of a project within the program guidelines set by the Program Manager and customer.

• Ensures that goals or objectives of projects are accomplished within prescribed time frame and funding parameters.
• Maintains project/program management related documents including but not limited to contract status sheets, AIMM Process Area Artifacts for programs and projects. Creates, coordinates, and publishes new projects in response to delivery order receipt, and/or project/program updates.
• Supports strategic planning and development of white paper recommendations for automation, process improvements and incorporation of new technologies.
• Monitors project to ensure work scope, schedule, and budget are well defined and maintained.
• Provides the coordination between resource managers/supervisors and ensures all necessary reviews and approvals are received.
• Functions collaboratively as part of a fast-paced, customer-oriented team and performs effectively as a member of a program team.
• May conduct performance/project analyses during phase-down to benefit future/other projects/missions/programs.
• Typically supervises one or two small scale projects. Responsible for assigned project revenue and cost, which is typically $250k - $500k.
• Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures.

Minimum Qualifications

• Bachelor’s Degree in IT, Cyber Security Business, Engineering, Management or a related field. An Associate Degree with 5 years of experience may be substituted for the BA/BS or equivalent relevant experience.
• Working towards a PMP, CAPM a plus
• 4-6 years of experience; Entry level into Project Management; 0-2 years of management experience.

Other Job Specific Skills

• Excellent communication skills in working with technical and non-technical staff and the ability to develop and maintain collaborative relationships among all levels of an organization and with customers.
• Experience interfacing with government customer to understand, interpret, and analyze requirements.
• Ability to manage and lead others.
• Strong organizational and time/task management skills.
• A polished, professional demeanor with good interpersonal skills. Strong verbal and written communication skills.
• Understanding of contingency planning, disaster recovery, or continuity of operations (COOP) is highly desirable.
• Experience working on a government contract is a plus.
• Must be capable of working in an environment that is demanding, sometimes stressful and requires independent thinking, problem resolution and responsible actions with minimal direct oversight by senior management.
• Technical understanding for the project(s) assigned.