Reliability Manager /Application Support Manager – Production

A Reliability Manager / Application Support Manager – Production is an IT operations leader responsible for keeping production SaaS applications running, restoring service during outages, and preventing recurring incidents. They lead the operational response to production issues, manage 24x7 on-call support, coordinate technical teams during outages, oversee monitoring and alerting, and drive root cause analysis and corrective actions after incidents occur. A Reliability Manager typically: Lead…