Relief Case Manager

Position Summary: Caminar’s Recovery, Empowerment, and Community Housing (REACH) Full Service Partnership is an intensive psychiatric treatment and rehabilitation program based in the City of San Mateo. The program serves individuals throughout San Mateo County who are at risk of psychiatric hospitalization. Under the supervision of the Assistant Director, the Case Manager provides comprehensive services, including assessment, individual and group counseling, crisis intervention, medication support, and participation in rotating 24-hour on-call emergency response coverage. The Case Manager assists individuals in developing independent living skills and rehabilitation goals, coordinates services with mental health agencies and other professionals, and collaborates with family members and individuals within the client’s support system. This is a temporary, fixed-term Flex Case Manager position with an anticipated assignment end date in February. Continuation beyond the designated term is not guaranteed and is subject to organizational and programmatic needs.

Essential Duties & Responsibilities:

• Support the development and attainment of client rehabilitation goals, including securing of housing and employment, development of a support system, increasing socialization skills, participating in recreational activities, etc.
• Assist with and teach activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting.
• Support and assist with client maintenance of personal health, including attainment of and follow through with medical, psychiatric, and dental care.
• Maintain a client caseload as assigned.
• Maintain at least a 65% billable service time to total work time percentage productivity level.
• Document in a timely manner treatment planning and interventions according to agency, county, and MediCal billing and quality assurance requirements.
• Coordinate client treatment with all other members of the treatment team, including family members, conservators, discharge planners, and social workers when clients are hospitalized.
• Drive own or agency vehicle to treatment destinations, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Participate in an emergency on-call rotation system as defined in the “Emergency On-Call Agreement”.
• Monitor cleanliness and maintenance of client living environments, providing assistance as necessary in order to meet minimum standards.
• In team meetings, contribute to the development of individual treatment and behavior plans.
• Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
• Assist in resolution of conflicts between and among roommates and housemates.
• Evaluate need for entitlement benefits and assist clients as required in obtaining them.
• Facilitate or co-facilitate psycho-educational groups and recreational/social activities.
• Provide monthly accounting of client outcomes and service utilization.
• Perform all job functions in cooperation with the supervisor, other staff on the case management team, and other service providers involved in the treatment effort, including sharing information regarding all important interventions.
• Participate in staff meetings and attend other meetings, as assigned.
• Attend and participate in regularly scheduled supervision sessions.
• Attend and complete trainings as assigned and in a timely manner.
• Participate in promoting a safe, healthy and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program.
• Complete and submit accurate time sheets and absence reports to program management in a timely manner.
• Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
• Actively nurture and advance the cooperative, harmonious and teamwork-oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
• Perform other related duties, responsibilities and special projects as assigned.