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Charles River Center

Discussion

Relief Counselor (6113)

Open 31d

Department: Residential
Classification: Hourly/Non-Exempt
Reports To: Program Director

Position Overview

The Relief Counselor provides per diem coverage (up to 34 hours per week) for various departments within the Charles River Center (CRC). Responsibilities include:

  • Implementing Individual Support Plans (ISPs)
  • Providing direct care and supervision
  • Assisting with daily activities
  • Ensuring compliance with CRC policies and procedures

This role follows the principles of normalization and community inclusion, ensuring that individuals receive high-quality, person-centered care in a supportive environment.

Essential Duties & Responsibilities

Direct Care & Individual Support

  • Provide per diem coverage across CRC homes as scheduled.
  • Implement and review Individual Support Plans (ISPs) assigned by the Program Director.
  • Provide direct support, instruction, and supervision, including:
    • Personal care (hygiene, dressing, meal preparation)
    • Social skills and education
    • Travel training and telephone usage
    • Managing personal funds and assisting with purchases
    • Encouraging participation in religious, social, and leisure activities
  • Advocate for human and legal rights of individuals served.
  • Assist with household maintenance, grocery shopping, and errands while promoting resident participation.
  • Maintain a clean, safe, and welcoming home environment.
  • Foster community inclusion by coordinating meaningful activities based on individual preferences.

Behavioral & Safety Support

  • Utilize Positive Behavioral Supports to reinforce positive behaviors and minimize challenges.
  • Assist residents in adhering to House Rules for their assigned home.
  • Provide overnight supervision, ensuring individuals’ health and safety at all times.
  • Remain awake and alert during overnight shifts.
  • Be prepared to stay beyond scheduled shifts in emergencies (e.g., inclement weather, lack of relief coverage).

Transportation & Record-Keeping

  • Transport individuals to appointments, community activities, and events as assigned.
  • Maintain accurate and timely record-keeping on:
    • Individual progress and behavior
    • Financial transactions for individuals and house funds
    • House operations and daily activities
  • Communicate concerns, issues, and program updates to Program Directors.

Training & Compliance

  • Attend mandatory in-service trainings, meetings, and certification programs.
  • Maintain up-to-date knowledge on CRC policies, safety protocols, and program expectations.
  • Ensure compliance with agency and state regulations for residential services.

Required Skills & Competencies

Interpersonal & Communication Skills

  • Ability to interact in a professional, respectful, and supportive manner with individuals, staff, and families.
  • Strong oral and written communication skills for reporting and documentation.
  • Effective teamwork and collaboration with coworkers and management.
  • Active listening and ability to assimilate feedback for continuous improvement.

Reliability & Problem-Solving

  • Strong dependability—punctual and consistent in following through on responsibilities.
  • Ability to manage multiple tasks, prioritize effectively, and adapt to changing conditions.
  • Self-driven with strong initiative and problem-solving skills.

Work Ethic & Professionalism

  • Adheres to company policies and procedures, setting a positive example for others.
  • Maintains a high standard of responsibility and accountability.
  • Demonstrates strong organizational and planning skills to complete tasks efficiently.
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