Relief Security Officer
Summary
A security officer in Edinburgh patrols a shopping center, monitors CCTV, responds to incidents, and maintains safety records for visitors and staff.
Job Role: Relief Security
Officer
Working Hours: Zero hours
Pay: £13.45 per hour
Location: Waverley
Market, 3/48 Waverley Bridge,
Edinburgh, EH1 1BQ
Reporting to: Operations Manager
/ Contracts Manager
Overview
An exciting opportunity has arisen at
Anchor Group Services, for an experienced security professional to join our
established team based at Waverley Market in Edinburgh as a Relief Security Officer.
As a Relief Security Officer, you will be
responsible for conducting regular patrols throughout the shopping centre,
monitoring activity to ensure a safe and secure environment for all visitors
and staff. You will be required to respond promptly to incidents, liaise professionally
with members of the public and site management, and maintain accurate records
in line with operational procedures. A strong presence, attention to detail,
and commitment to upholding site security standards are essential.
As this is a relief position, you will be required to support the site security team by being flexible and reliable to cover shifts as required, this includes working a variety of hours and shifts.
The successful candidate must have a valid SIA Licence as a
minimum and previous security experience is essential.
Duties include:
- Protecting
the client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and
site-specific procedures
- Preventing
losses and damage by reporting irregularities; informing offenders of policy
and procedures
- Preventing
and escalating incidents in a timely, accurate and appropriate manner to the
Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents
- Operating
and monitoring site CCTV equipment
- Completing
reports by recording observations, information, occurrences, and surveillance
activities
- Maintaining
organisation's stability and reputation by complying with legal requirements
- Contributing
to team effort by accomplishing related results as needed
- Acting
as a first line support to customers and visitors on site, providing a
professional and friendly service
- Understanding
the needs of our customer, respond accordingly to customer queries and requests
and take appropriate action
- Maintaining
professional conduct at all times
Requirements
- Full
5-year employment checkable history
- Valid
frontline SIA licences DS or SG
- Customer
Service experience and confidence to handle conflict in a correct manner
- Flexible
to meet the job requirements
- Excellent
communication skills both written and verbal
- Smart
appearance and be well-groomed
- Reliable
and punctual
- High
level of enthusiasm and passion
- Ability
to work in a fast-moving environment
Benefits
- Access to a range of nationally recognised courses
to help further your career, via the Anchor Academy
- Access to SIA and First Aid training at discounted
rates, with financial support available
- Auto Enrolment Pension (if earnings reach the
minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including
access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
What’s Next?
If you would like to be
considered for this position, APPLY NOW and we will be in touch.
Other companies may call this
role: Security Officer, Security Guard, Security Personnel, Protection Officer,
Loss Prevention Officer, Security Specialist, Safety Officer, Security
Coordinator, Security Analyst, Asset Protection Officer, Security Operations
Officer, Security Risk Officer, Facilities Security Officer, Protection
Officer, Workplace Safety & Security Officer, SIA Security Officer,
Security Enforcement Officer