Relief Table Games Supervisor

SUMMARY:

The Relief Table Games Supervisor position is responsible for dual duties that include but are not limited to supervising all table game activities within an assigned gaming area and dealing cards at the gaming table with precise counts and payouts. Works according to set procedures under direct supervision. At the BlueWater Resort & Casino this individual must be able to deal and oversee all table games.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform all duties and responsibilities of a Dealer.
• When assigned; performs duties as a Table Games Supervisor.
• Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures.
• All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.

As needed may act as a Supervisor with the following duties and responsibilities:

• Directly supervises dealers.
• Monitors the performance of subordinates, ensuring adherence to departmental policies and procedures.
• Ensures game protection is utilized
• Inspect cards and equipment to be used in games to ensure they are in good condition.
• Monitors to ensure that team members provide prompt and courteous guest service while maintaining the integrity of the game at all times.
• Maintain knowledge of basic strategy and signs of advantage play.
• Accurately tracks the table drop and monitors player win/loss and table win/losses.
• Reports any major fluctuations of a game to the Table Games Supervisor and/or Director of Table Games.
• Able to resolve guest complaints in such a manner that the integrity of the game is not compromised.
• Maintains proper chip inventory for all tables assigned and determines the need for fills/credits.
• Understands and comprehends all departments policies and procedures.
• Explains and interprets the rules of the games to guests.
• Maintains knowledge and ability to deal all games within the department.
• In the absence of the Table Games Shift Supervisor, coordinates and schedules the opening and closing of all games.
• Verifies and awards jackpots and other promotional winners.
• Must utilize game protection on all games.
• Performs all functions in accordance with Tribal, Federal, State Health & Safety Regulations, Gaming Regulations, and BlueWater Resort & Casino policies and procedures.
• All other duties as assigned (job description permitting), or as approved by the Tribal Gaming Agency.

KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.

• Must adhere to all aspects of the Anti-Money Laundering (AML) program and its regulations, including, but not limited to, tile 31, Suspicious Activity Reporting and Customer Identification requirements.
• Must have knowledge of all programs utilized in the pit are including but not limited to Player tracking systems.
• Must possess basic mathematical ability.
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.
• Must possess basic computer skills and use of computer programs such as but not limited to; Microsoft word and excel.
• Must maintain the ability to deal all games within the pit area.
• Must have the ability to make gambling related decisions and deal with a variety of variables in situations where conflicting information exists.