Remote Admin Assistant
About Us
DAELITE is a boutique beauty studio in Singapore specialising in personalised brow design and embroidery. We are a close-knit team that values professionalism, creativity, teamwork and attention to detail.
We are looking for a responsible, organised and self-motivated Personal Assistant to support our Director in daily operations, customer communications and basic marketing activities.
Key Responsibilities
1. Customer Service & Appointment Management
Respond promptly and professionally to customer enquiries through Instagram, WhatsApp and other platforms.
Provide customers with service information, price lists and appointment availability.
Assist with appointment scheduling, confirmations and reminders.
Follow up with customers and politely request Google reviews after their appointments.
Maintain consistent, timely and disciplined communication with customers.
2. Personal Assistant & Administrative Support
Assist the Director remotely with daily administrative and operational tasks.
Keep track of assigned tasks, deadlines and follow-ups.
Coordinate with team members to ensure smooth daily operations.
Attend a weekly team meeting to discuss progress, priorities and upcoming activities.
3. Social Media & Marketing Support
Assist with posting Instagram Stories and other social media content.
Perform basic photo editing using Meitu and similar applications.
Share promotional materials, price lists and service information with customers.
Support the marketing team with simple content preparation and coordination.
Working Arrangements
Work Location: Primarily remote / work from home.
Team Meetings: Once a week.
Team Size: Small and friendly team of 4, including you.
Team Bonding: Monthly team lunch or dinner.
Working Hours: To be discussed.
Requirements
Responsible, disciplined and able to work independently without constant supervision.
Good written English and communication skills.
Responsive, organised and attentive to details.
Comfortable using Instagram, WhatsApp and basic editing applications such as Meitu.
Able to manage multiple tasks and follow up consistently.
Positive attitude and willingness to learn.
Previous experience in customer service, administration or social media is an advantage, but not essential.
What We Offer
Flexible, primarily remote working environment.
Supportive and close-knit team.
Direct working experience with the business owner.
Opportunities to learn about beauty, marketing, customer relations and business operations.
Monthly team gatherings and a collaborative working culture.
How to Apply
Please submit your resume and a short introduction about yourself. Shortlisted candidates will be contacted for an interview.