Remote Application Systems Analyst
Posted Updated
Join BCA Financial Services' collaborative and innovative technology team dedicated to delivering secure, reliable, and efficient business solutions. We are seeking an experienced Remote Application Systems Analyst with expertise in FACS ARM software who is passionate about solving complex business challenges, optimizing processes, and supporting critical application, data, and technology infrastructure initiatives. The ideal candidate will leverage analytical and technical skills to enhance system performance, drive operational efficiency, and ensure the reliability of business-critical applications.
What We Offer:
- Competitive starting salary
- Fully Remote
- Medical, dental, vision, GAP, and life insurance
- 401(k) with company match
- Paid time off and paid holidays
- Company-provided equipment
What You'll Do:
- Provide technical support and resolve application, system, and communication issues for internal users and clients.
- Manage user accounts, system access, and security permissions to maintain data confidentiality and system integrity.
- Monitor, troubleshoot, and maintain business applications, interfaces, and data processing workflows.
- Analyze system performance, identify issues, and implement corrective solutions.
- Document business processes, technical procedures, system changes, and user instructions.
- Coordinate the timely processing and delivery of client data files and system-generated deliverables.
- Collaborate with cross-functional teams to gather requirements, improve processes, and support application development initiatives.
- Support the implementation, enhancement, and maintenance of business information systems.
- Identify opportunities for process improvement and recommend solutions that increase efficiency and effectiveness.
- Monitor system access points and report potential security risks or compliance concerns.
- Assist with client onboarding, user training, and knowledge transfer activities.
- Maintain strong relationships with internal departments, clients, vendors, and industry partners while delivering exceptional customer service.
- Manage competing priorities and ensure assignments are completed accurately and on schedule.
- Provide training and support to new team members as needed.
- Perform other duties as assigned.