Remote Call Center Trainer
Remote Sales Team Lead-Outbound Sales
💼 Job Type: Full-Time
💰 Pay: $40,000 – $60,000 annually
🕒 Schedule: Mon–Sun, 7:00 AM – 11:00 PM (shifts assigned; evenings, weekends & holidays required)
📍 Location: Remote United States
ABOUT THE ROLE
Lead a remote call center sales team helping clients navigate service animal and emotional support animal programs. You'll be responsible for driving revenue growth while providing leadership, mentorship, and strategic direction to our sales team. The right candidate for this role must have outbound sales team leadership experience.
RESPONSIBILITIES
•Lead, coach, and develop a high-performing sales team to achieve and exceed targets
•Monitor individual and team performance metrics and implement strategies for improvement
•Provide regular feedback, training, and mentorship to sales representatives
•Collaborate with management to establish sales goals and develop effective sales strategies
•Identify opportunities for process improvement and implement best practices
•Conduct regular sales meetings and performance reviews
•Ensure team compliance with company policies and industry regulations
Qualifications
•Minimum 3 years of call center outbound sales leadership experience
•Excellent communication and interpersonal skills
•Demonstrated ability to lead and motivate sales teams to achieve targets
•Background in insurance, healthcare, travel, or timeshare sales preferred
•Strong understanding of sales metrics and performance tracking
•Ability to thrive in a fast-paced, results-oriented environment
•Open availability required across the full hours of operation: Monday through Sunday, 7:00 AM to 11:00 PM.
BENEFITS
•Health, Dental, Vision Insurance
•401(k) Match
•Paid Time Off
•Life & Disability Insurance
Hiring Process
Applicants must complete a short assessment before interviews through Test Gorilla.
Skills
As published by greenhouse · 12 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (2)
- Preferred First Name optional
- If you answered other to the last question please list your internet provider optional
Pick from a list (10)
- Are you 18 years of age or older?
- What state do you reside in?
- Do you have open availability to work any day within our hours of operation: 7am - 11 pm CST?
- If hired, are you willing to commit to working with your camera on as part of our remote work platform to facilitate communication and collaboration between teammates?
- How many years of call center sales training experience do you have?
- How many years of management experience do you have?
- Will you need any extended time off within your first 6 months of employment? If yes, please share these dates in your interview so we can inform the training team.
- Who is your internet provider?
- Have you previously been employed by, contracted with, or otherwise affiliated with SAPS LLC, Dog Academy LLC, Emotional Support Animal LLC, or Intellipet?
- By selecting YES, I consent to receive recruiting SMS messages from Intellipet/SAPS LLC/US Service Animals/Dog Academy at the phone number provided on above.