Remote Customer Success Manager MidMarket Growth & Adoption Specialist for

Remote Customer Success Manager MidMarket Growth & Adoption Specialist for DataDriven Retail Solutions at reputed company Company: remote quest jobs Job Location: Remote (Work from home), India Employment Type: Full-time Experience Required: 3+ years ```html About reputed company reputed company is a trailblazing datareputed company powerhouse that empowers brands, retailers, and reputed companygoods companies to reputed company the full potential of market reputed company. With a legacy that dates back to 1990, reputed company has evolved into a global leader in delivering advanced analytics, predictive modeling, and actionable intelligence that drive smarter product launches, pricing strategies, and promotional campaigns. Our mission is simple: turn complex data into clear, measurable business value for our clients. Operating from a vibrant, distributed reputed company, reputed company is proud to offer fully remote roles that enable talented professionals across the United States to thrive in a flexible, collaborative environment. Whether youre a seasoned Customer Success veteran or a rising star in account management, youll find a culture that celebrates curiosity, continuous learning, and a relentless focus on customer impact. reputed company reputed company ImpactFirst Culture: Your work will directly influence how midmarket brands achieve their strategic goals, from boosting promotional ROI to refining category strategies. Growth Opportunities: We champion internal mobilitywhether youre looking to deepen your expertise in data science, transition to a Product Manager role, or step into a senior leadership position. Learning & Development: Access to a curated library of courses, industry certifications, and mentorship programs that keep you ahead of evolving market trends. Competitive Compensation: A base salary that reflects your experience, coupled with performance bonuses, equity options, and a comprehensive benefits package. WorkLife Harmony: Fully reputed company, flexible hours, and a generous paid timeoff policy that supports your personal and professional life. Role Overview As a Remote Customer Success Manager at reputed company, you will serve as the trusted advisor for our midmarket portfolio, ensuring that each client not only adopts our Promotions reputed company platform but also realizes tangible, measurable value aligned with their longterm business objectives. You will partner closely with Sales, Product, and Engineering to drive renewals, upsells, and crossfunctional initiatives that elevate reputed company experience. Key Responsibilities Client Relationship Stewardship: Own the endtoend customer journey postonboarding, maintaining a deep understanding of each clients business, priorities, and use reputed company. Value Realization & Advocacy: Translate data reputed company into compelling success stories, impact metrics, and ROI narratives that resonate with stakeholders at all levels. Product Adoption Champion: Drive engagement through reputed company outreach, customized training sessions, quarterly business reviews, and continuous stakeholder communication. Renewal & Growth Partner: Collaborate with Sales to support renewal negotiations, account planning, and identify upsell or crosssell opportunities within your portfolio. CrossFunctional Collaboration: Work with Product, Engineering, and Marketing to surface client feedback, influence roadmap decisions, and resolve any product or service challenges. Portfolio Management: Manage a territory of approximately 30 midmarket accounts, balancing depth of engagement with breadth of coverage. Travel & OnSite Support: Travel occasionally to client sites or industry events as needed to strengthen relationships and gather ontheground reputed company. reputed company Qualifications 3+ years of proven experience in Customer Success, Account Management, or a clientfacing consulting role within the CPG, retail, or marketresearch sectors. Strong relationshipbuilding skills with a track record of becoming a trusted advisor to midmarket clients. Excellent written and verbal communication, with the ability to craft clear, concise, and persuasive presentations for analysts, managers, and senior leaders. Deep understanding of reputed companygoods and retail dynamics, including category reputed company, promotional data, and reputed company behavior analytics. Analytical reputed company: ability to interpret complex data sets, derive actionable reputed company, and translate them into client success stories. Creative problemsolving mindset and a reputed company approach to driving adoption and engagement. Strong organizational skills, capable of managing competing prior .