Remote Customer Support Representative
Description
📍 Location: Fully Remote – Nationwide, Nigeria
Job Type: Full-time, Remote
Compensation: ₦70,000/month
Work Schedule: Monday–Saturday, 8:00 AM–5:00 PM
Job Field: Customer Service / E-commerce
Application Deadline: 1st November, 2026.
About the Role
Anify Enterprise, an e-commerce company specialising in home improvement products, is seeking an experienced and organised Customer Support Representative to manage customer enquiries, order processing, and delivery follow-ups.
Key Responsibilities
- Respond to customer enquiries via WhatsApp, phone, and other channels.
- Confirm orders and ensure order details are accurate.
- Follow up on orders and provide delivery updates.
- Resolve customer complaints professionally.
- Maintain accurate customer interaction and order records.
- Coordinate with logistics and operations teams to ensure smooth order fulfilment.
Requirements
- Graduate of a recognised institution with completed NYSC.
- Previous customer support or customer service experience.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Smartphone and reliable internet connection; a computer is an advantage.
- Ability to work independently, meet daily targets, and work the stated schedule.
- Must reside in Nigeria.
How to Apply
Interested and qualified candidates should send their CV to:
📧 Apply via: anifyenterprise@gmail.com
Email subject: Remote Customer Support Application
Include your current state of residence and relevant customer support experience in your application.
Only shortlisted candidates will be contacted.