Remote Inbound Sales Representative - Tulsa, OK

Our Commitment to You

At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.

All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.

Who We Are

At Consumer Cellular, we offer simple, straightforward, and affordable wireless solutions that make staying connected easier than ever. Our customers may come to us for the price, but they stay because of the exceptional experience our team delivers every step of the way.

We believe in rewarding performance, encouraging growth, and promoting from within. Our track record of internal promotions and career advancement speaks for itself. Just when you thought it could not get any better, we offer a base salary of $17 an hour with uncapped commission.

While this role is remote, you will still need to reside within 50 miles of Tulsa, OK.

As an Inbound Sales Representative, you will be the first point of contact for customers reaching out to learn more about our wireless plans and services. You’ll use a consultative approach to understand their needs through discovery questions, provide tailored solutions, and close the sale — all while delivering an exceptional customer experience.

What You'll Do

1. Customer Connection - You will be the introduction to the Consumer Cellular experience. Your energy, curiosity, and the ability to ask the right questions will help uncover customers' needs. By listening to the reason for their call, you’ll position Consumer Cellular as the reliable, value-based solution they’ve been looking for.
2. Building Value - At Consumer Cellular, we say, “People come for the price, but stay for the experience.” Your role is what brings this to life. By asking discovery questions, you will be able to provide the best recommendations on products and services that fit both their budget and lifestyle.
3. Overcoming Objections – You know that when you hear objections, this is an opportunity to build trust and ask more questions. You are able to overcome objections by addressing concerns and highlighting why Consumer Cellular is the smart choice.
4. Closing the Sales by Welcoming Customers to the Family – You’ll recognize the right time to close the sale and add a customer. You are able to close the sale confidently by delivering a great customer experience and positively reinforcing the customer’s decisions.
5. Integrity and Accuracy - Maintain accurate records using CXOne and other internal tools (don’t worry, we will train you on all of them). We believe in always Doing the Right Thing, which means making sure the customer’s wants and needs are not only met but that you operate with the highest level of integrity.
6. Being a Team Player – We win together! We celebrate, we laugh, and we respect each other’s strengths and differences. At Consumer Cellular, team is not just a value – it is the secret sauce to our success.