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Global Channel Management, Inc

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Remote India ServiceNow Developer

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Summary

Remote ServiceNow developer (4–9 years' experience) supporting customer support & service technology. Day to day: ServiceNow administration, configuration, integration and development across ITSM, CMDB, GRC/IRM, Event Management, SSO and Integration Hub APIs, using JavaScript, AngularJS, REST/SOAP and related web technologies.

India ServiceNow Developer needs 4 - 9 years experience of ServiceNow and other application development, supporting customer support & service technology

India ServiceNow Developer requires:

A seasoned experienced professional with a full understanding of at least one area of specialization; resolving a wide range of issues

2-3 years of advanced ServiceNow administration, configuration, integration, and development experience including JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP and SSO

ServiceNow Certified Administrator required

Bachelors degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or equivalent, required

Ability to work collaboratively with customers and all functional team members

ITSM module/processes SME

CMDB / Core platform SME

GRC/IRM SME

Event Mgmt SME

SSO / Access Mgmt (PING or Azure is preferred)

Integration Hub for APIs

Epics/Deliverables

Experience working with large organizations

Excellent interpersonal, written, and verbal communication skills

Agile methodology practitioner

India ServiceNow Developer duties:

Experience guiding junior developers engineer solutions, including for domain separation

Experience working with business analysts and estimating level of effort for new projects

Prefer experience in one or more ServiceNow products like IT Operations Mgmt (ITOM) Discovery, ITOM Health & Event Mgmt, Core Platform and the CMDB, eBonding, Customer Service Mgmt (CSM), IT Service Mgmt (ITSM)

ITIL Certification and/or Technical Consulting Experience

Experience working with functional business leaders in the Customer Support space.

Experience identifying business objectives and deconstructing them into

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See also

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