Remote IT Engineer for Multi-Site Healthcare

Habitat Health is seeking an IT Associate to keep our multi-site PACE centers running securely and reliably. You will own hands‑on engineering and project work across endpoints, networking, cloud, printing, AV, phone, and digital signage, while building playbooks and automation for the internal IT team.

The role involves deploying conference room tech, managing onboarding/offboarding, scripting, and supporting multi‑site printers and peripherals.

Own and deliver IT projects from scoping through deployment and documentation, including secure badge‑release printing, conference room buildouts, and new site setups, including Wi‑Fi surveys, rack and cabling work, and UPS/power planning. Deploy and maintain conference room technology (Teams Rooms, displays, speakerphones, cabling); administer office and conference room digital signage; administer phone systems including hard phones, mobile phones, and soft phones (e.g., Teams Phone, RingCentral, TalkDesk, etc.). Build and maintain onboarding and offboarding playbooks and automation, and contribute to internal engineering efforts by writing scripts, tools, dashboards, and documentation (PowerShell, Python, Microsoft Graph, Power Automate, etc.) Support multi‑site printers, peripherals, and AV equipment, including hardware setup, driver/firmware management, and vendor coordination. Administer and troubleshoot network infrastructure, including switches, wireless access points, firewalls, VPNs, and overhead paging/speaker systems, using CIDR/subnetting, firewall rules, static routes, and VLAN knowledge; resolve escalated issues with root cause analysis, support disaster recovery and backup restore testing, and document fixes in the knowledge base. Administer SaaS applications, including access reviews, license optimization, and SSO configuration Stay current with technology trends and products, including laptops, CPUs, GPUs, RAM, and general technology news, to inform hardware purchasing and recommendations. Manage Entra ID and Microsoft 365 policies, including user and group account administration, conditional access, and basic Windows Server administration. Follow HIPAA and security best practices in all work, supporting asset inventory, access reviews, and audit requests. Bachelor’s degree or equivalent hands‑on experience. Strong analytical and problem‑solving skills, with a methodical approach to isolating issues across hardware, software, and network layers. Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, subnetting/CIDR, Wi‑Fi, VPN, and network diagrams. Understanding of different operating systems (Windows, Mac, Linux, iOS, Android), hypervisors, virtual machines, RDP, and SSH. Familiarity with Microsoft 365, Entra ID, Teams, and SharePoint. Scripting or software development experience (e.g., PowerShell, Python, Microsoft Graph, etc). Exposure to cloud infrastructure (Azure or AWS). Hands‑on experience with printers, AV equipment, and peripherals. Clear written and verbal communication, including the ability to explain technical topics to non‑technical teammates. Aligns with our purpose and our values, and is excited about living those out in daily practice. Ability to thrive in a fast‑paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement. Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions. Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results. Medical, Dental, Vision benefits Parental leave 401(k) with match Paid time off & holidays