Remote O&M Manager - Europe

Salut și bun venit la Sungrow! We are looking for a Remote O&M Manager to lead remote monitoring and operational support for PV and energy storage assets across Europe. This role combines technical problem-solving, data-driven decision-making, and close collaboration with customers and field teams.

• Monitor the technical performance and availability of PV and ESS assets through remote monitoring platforms and SCADA systems.
• Lead remote troubleshooting, coordinate incident response, and support root cause analysis for recurring technical issues.
• Prioritize and coordinate corrective actions with field service teams, service partners, engineering, and customers.
• Track O&M performance against contractual commitments, including SLAs, availability targets, and response times.
• Analyze operational data, equipment logs, alarms, and trends to improve fleet reliability and service quality.
• Develop clear remote O&M processes, reporting standards, and knowledge-sharing materials for the European service organization.

Now, to make sure this role is a great long-term fit, we would be excited if you bring:

• Degree in Electrical Engineering, Power Systems, Automation, Renewable Energy, or a comparable technical field.
• Several years of experience in O&M, technical service, remote monitoring, asset management, or a related role.
• Strong knowledge of PV, ESS, BESS, inverters, communication systems, and technical troubleshooting.
• Experience working with SCADA platforms, ticketing tools, data analysis, and equipment logs.
• Confident customer communication skills, a calm approach during critical incidents, and strong ownership.
• English C1; Romanian B2 or higher is a plus, and other European languages are welcome.

You will be part of a central team that helps keep renewable energy assets performing across Europe. The role gives you visibility, technical depth, and the opportunity to shape remote O&M standards for one of the industry’s most dynamic service organizations.