Remote Operations & Supply Chain Manager

Systems Architecture & SOP Management:
- Builds, documents, and maintains core operational SOPs.
- Implements checklists, trackers, and accountability cadences across all supply chain workflows.
- Serves as the central operational driver, ensuring cross-functional tasks are executed on time and without requiring daily executive oversight.

Inventory Control, PO Cycles & Forecasting:
- Manages reorder points, lead times, and purchase order cycles to maintain optimal stock levels without overbuying or experiencing stockouts.
- Develops, updates, and refines demand and inventory forecasts, incorporating retail seasonality, sales velocity, and new account launches.

Vendor, Co-Packer & Distributor Operations (KeHE / UNFI):
- Oversees day-to-day supplier and co-packer relationships, resolving overages, ingredient discrepancies, billing refunds, and packaging production timelines.
- Monitors distributor account health (KeHE, UNFI), proactively identifying slow-moving SKUs or short-dated inventory to prevent product write-offs.
- Drives operational issues to complete resolution independently, escalating critical bottlenecks to executive leadership when necessary.

Retail Onboarding & Financial Modeling:
- Conducts financial modeling for new retail account onboardings, calculating landed costs, gross margins, and logistics requirements.
- Ensures production runs and co-packer deliverables remain on schedule to satisfy retailer fulfillment windows.

Required Qualifications:
- Minimum 3+ years of direct experience in supply chain, logistics, or operations within the CPG or food sector, featuring a strong understanding of co-packers, ingredient sourcing, and retail distribution dynamics.
- Demonstrated ability to author operational SOPs, build tracking frameworks, and implement accountability systems from scratch.
- Hands-on experience creating and maintaining demand forecasting models, reorder point calculators, and inventory trackers.
- Comfortable working with unit economics, landed cost calculations, and gross margin analysis.
- Native or near-native written and spoken English fluency to communicate clearly and assertively with suppliers, distributors, and executive leadership.
- Full availability to work standard US Eastern business hours (Monday – Friday, 8:00/9:00 AM – 4:00/5:00 PM ET).
- Dedicated, quiet home office, high-performance computer setup, and a stable, high-speed internet connection.

Preferred Qualifications:
- Direct prior experience managing major national CPG distributor accounts (e.g., KeHE, UNFI) or handling major retail account onboarding logistics.
- Familiarity with inventory data/BI tools, cloud ERP platforms, or specialized supply chain management software.
- Prior experience working directly alongside founders or small executive leadership teams in high-growth CPG environments.

Location: Remote - Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela

Skills required for this job:

• Business Intelligence
• CPG categories
• Cost analysis
• Demand forecasting
• Enterprise resource planning (ERP)
• Financial modeling
• Food manufacturing
• Gross margin analysis
• Inventory management
• Logistics
• Operations management
• Standard operating procedures (SOP)
• Supply chain management