Remote Operations Technician

Position Title: Remote Operations Technician
Department: Operations
Reports to: Remote Operations Manager
Compensation: Hourly starting range $20 - $28, Commensurate to Skills and Experience
Hours: 40-45 hours per week, Monday through Friday. The position includes some on-call hours during evenings and weekends. There will be some expected travel, average 2 trips per month, of which most will be day trips, with some overnights. Multi-night trips are rare, perhaps once every 2 months.
Benefits

Three weeks paid vacation
Eight and a half paid holidays annually
Two paid flexible holidays annually
Paid sick time
ICHRA Health Insurance Reimbursement
100% Employer Paid Dental & Vision Insurance
100% Employer Paid Life Insurance
100% Employer Paid Medical Clinic Membership for employees & dependents
Other benefits accrue over the first 3-24 months, including additional paid vacation, 401k, 401k matching, and quarterly profit sharing.

Place of Work: 1730 South Street, Redding, CA 96001
Company Overview
Maas Energy Works is the leading developer and operator of on-farm, waste-to-energy systems in the United States. The Company designs, develops, constructs, and operates biogas renewable energy generation systems, primarily on dairy farms. Our projects include anaerobic digesters, biogas-powered electric generation, and renewable natural gas upgrading.
Position Description
Maas Energy Works (MEW) is seeking a new Remote Operations Technician to support and maintain the ongoing operations of projects throughout the western United States. These facilities are located on host dairy farms, where an anaerobic digester produces renewable biomethane gas which is processed on site and then either used to power lean burn piston electric power generators or is delivered into a private natural gas pipeline network operated by the company. Our operations team is split into office staff (this position) and field staff that work on the job sites.
Office staff’s close coordination with company field staff ensures high quality outcomes for operations and good relationships with partners, and overall accountability. The role of the office staff is to remotely monitor and troubleshoot electrical generation equipment, biogas cleanup facilities, and biogas pipelines, including order parts and materials. A high degree of organization and systems awareness will be required for this position. Many skills can be learned on the job from existing experts, and the job has an opportunity for advancement.
Responsibilities

Remotely monitor and troubleshoot issues at assigned digester facilities and cleanup plants
Communicate regularly with Field Ops Manager and on-site operators to ensure proper operation and maintenance of equipment
Travel to digester sites and cleanup facilities 2-3 times per month
Be an avid learner, and support ROM in the monthly operations reports
Requires extensive communication via email, text, phone

Qualifications & Skills

Mechanical equipment knowledge
General understanding of internal combustion engines is preferred but not required
Strong written and verbal communication skills
Able to learn customized applications such as MaintainX, TeamViewer, Microsoft Office programs (Outlook, Word, Excel, Teams), Intelimonitor, and various SCADA equipment.
Self-motivated
Able to quickly learn extensive industry specific skills and methods.
Must be proficient in English
Additional proficiency in Spanish is helpful but not required
Must possess valid US driver's license

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Demand Requirements
Work Environment – Office StaffThis job mainly operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands – Office StaffThis is largely a sedentary role with some travel required. This would require the ability to walk up and down stairs, and to enter, travel in, and exit vehicles and airplanes.