Remote Sales & Dispatch Coordinator

Remote Sales & Dispatch Coordinator — Globus Cleaning Services.

Globus Cleaning Services, a cleaning company serving Los Angeles, is looking for a reliable remote dispatcher with strong sales skills and customer service experience.

Responsibilities:
- Answer incoming calls and respond promptly to new leads.
- Follow up with potential customers and convert inquiries into bookings.
- Explain cleaning services, provide quotes, and confirm booking details.
- Schedule cleaners, coordinate assignments, and monitor job progress.
- Keep accurate customer records and updates in our CRM.
- Contact customers after each cleaning to confirm satisfaction and offer recurring service.
- Handle scheduling changes and customer concerns professionally.

Requirements:
- Fluent spoken and written English.
- Experience in phone sales, dispatching, or appointment booking.
- Confidence making calls and following up consistently.
- Strong attention to detail and ability to follow company procedures.
- Reliable internet, a computer, a headset, and a quiet workspace.
- Experience with cleaning or home service companies is a plus.

Schedule:
- Afternoon/evening coverage, 2–9 PM Pacific Time.
- Exact working days to be discussed.

Compensation:
- To be discussed based on experience.

Location: Remote - GMT-09:00 to GMT-07:00

Skills required for this job:

• Appointment management
• Customer service in cleaning
• Dispatching
• Home services
• Sales