Remote Service Desk Consultant

Job Description Insight Global is looking for a Service Desk Specialist to support a large University system in Atlanta, GA. This candidate will be joining the Service Desk team as an Analyst with an Account. The team is responsible for handling all major incidents throughout the university. The candidate in this role will be handling support via phone, chat, and tickets. Password resets, unlocking accounts, and dealing with phone issues are some of the most common issues they will be resolving…