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Global Channel Management, Inc

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Remote Sr Product Manager

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Summary

Remote Senior Product Manager (8+ years) supporting a client's IT Store Portal 2.0 global expansion on ServiceNow, an operational reporting strategy, and a SharePoint migration. Day to day: backlog and Program Kanban management, Lean Business Cases, stakeholder workshops, and vendor coordination using SAFe Agile, JIRA, and Confluence.

Remote Sr Product Manager needs 8+ years process management experience

Remote Sr Product Manager requires:

  • History of ServiceNow functional or implementation experience is required
  • Must be well-versed in ServiceNow deployment methodology/solution delivery process
  • Should have a broad understanding of ServiceNow modules/capabilities to support tech strategy reviews with core team
  • Previous experience with SharePoint implementations or conversions/transformation
  • Experience contributing to or maintaining a backlog of product features is preferred
  • SAFe Agile methodology experience is preferred
  • Kanban experience is a plus
  • JIRA experience is a plus
  • Confluence experience is a plus

Remote Sr Product Manager duties:

  • Onboard a Senior Product Manager to support Client IT/Global Back of Stores Store Portal 2.0 global expansion in ServiceNow, including a next generation Stores Reporting strategy (operational reporting) and SharePoint migration support across multiple business divisions.
  • Liaise with ServiceNow vendor support team for demos, customer feedback sessions, design workshops, etc.
  • Working with shared service and delivery partners across multiple ARTs to deliver solutions
  • Execute Internal business stakeholder management activities including scope review (Lean Business Case), design workshops, epic readiness activities, and team resource plans
  • Manage a portion of the product team's Program Kanban, including development of Lean Business Cases, Features and Enablers
  • Provide program level epic support where requested, including business/IT governance processes, Leadership status reports, and collaboration with scrum team(s) in order to ensure delivery epics remain on track
  • Contribute to ART/program layer deliverables, including product visions and delivery plan updates
  • Provide ongoing support to Architectural Runway for technology strategy readouts and tech lifecycle reviews

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