Remote Support Specialist (Network and Systems) L3
Posted
Remote Support Specialist (Network and Systems) L3
Nexplay Consulting | IT Services for Hotels & Restaurants
Join Nexplay Consulting, a leading provider of IT solutions for the hospitality industry. We’re hiring a Remote Network Support Specialist to deliver exceptional technical support for firewalls, switches, and Windows systems.
Responsibilities:
- Provide remote helpdesk support for network setup, configuration, and troubleshooting.
- Manage firewall policies, switch configurations, and IP addressing.
- Assist with Windows Server administration and management
- Document all work in ticketing and RMM platforms.
Requirements:
- 5+ years of IT support experience with a focus on networking.
- Strong knowledge of Fortinet, Cisco, Ruckus, Aruba or similar brands.
- Certifications like Network+ or Security+ preferred.
Why Nexplay?
- Flexible remote work environment.
- Competitive pay and growth opportunities.
- Work with a team that understands hospitality technology.