人資部 人資專員 HR-Human Resources Officer

負責部門的所有行政事務，如處理員工和申請者的一般諮詢，維護所有一般雇傭檔案，並協助各種員工活動，以及其他行政職責。人力資源專員以誠信和保密的方式處理每一項任務。

1. 負責人力資源部的日常行政事務，包括但不限於：通過電子郵件和電話協助同事或外部方的請求，協助所有候選人完成申請程式和安排面試。
2. 準備和審核書面檔，包括校對和編輯書面資訊，以確保準確性和完整性。
3. 創建和維護部門內所有檔（如同事個人資料）的適當歸檔系統，確保同事和財產記錄、檔及資訊的嚴格保密和安全。
4. 確保所有同事記錄和檔案的準確維護。
5. 積極傾聽並考慮其他同事的關注，適當地和有效地回應。以機智、尊重、外交和保密的方式處理同事和/或客人的敏感問題，並將任何同事的紀律問題報告給高層管理。
6. 協助活動、表彰計畫和團隊建設活動，以促進良好的雇主品牌和員工關係。
7. 立即向經理/主管報告工作相關事故或其他傷害。
8. 嚴格遵守酒店制定的所有部門政策、工作場所安全和保安程式。
9. 向相關部門報告任何問題或損壞，確保酒店內設施和服務設備無缺陷。
10. 確保工作區域始終保持整潔和清潔。
11. 訂購和跟蹤人力資源辦公室的辦公用品和表格，以確保足夠的供應，優化日常工作的運營。

The individual is responsible for all administrative aspects of the department such as general employee and applicant inquiries, maintains all general employment files, and assists with a variety of employee events and initiatives in addition to other administrative duties. The HR Coordinator handles every task with integrity and confidentiality.

1. Responsible for the daily administrative duties of the HR department which include but are not limited to; assisting colleagues or external parties’ requests via emails and telephone calls, assisting all candidates with application procedures, assisting management in screening resumes, and scheduling interviews.
2. Prepare and review written documents, including proofreading and editing written information to ensure accuracy and completeness.
3. Create and maintain proper filing systems for all documentation (e.g. colleagues personnel profiling) within the department. Ensures strict confidentiality and security of colleague and property records, files, and information.
4. Ensure accurate maintenance of all colleague records and files.
5. Actively listen to and consider the concerns of other colleagues, responding appropriately and effectively. Handle sensitive issues with colleagues and/or guests with tact, respect, diplomacy, and confidentiality. Report any colleague disciplinary issue to higher management.
6. Assists activities, recognition programs, and team-building activities in efforts to promote strong employer branding and employee relations.
7. Report related accidents, or other injuries immediately upon occurrence to manager/supervisor.
8. Maintain strict compliance with all departmental policies, workplace safety, and security procedures set by the hotel.
9. Report any issues or damages to the relevant department to ensure defect-free facilities and service amenities within the hotel.
10. Ensures that the working area is kept organized and clean at all times.
11. Order and track Human Resources office supplies and forms to ensure sufficient supplies for optimal operation of daily work.