freehire launches on Product Hunt on 26 August.

Follow →

Indie Campers

Discussion

Rental Car Manager - Hobart

Open 44d posting dated last month

ABOUT US

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

THE ROLE

We’re looking for people with an outstanding customer service passion for our depot in Hobart - Tasmania. You’ll be the face of a role model for our company, reporting directly to the Operations Manager, with the goal of demonstrating top customer care, maintaining the fleet of campervans in neat conditions, and showing accountability of each important instance that need to be led to ensure flawlessly functioning of the depot.

WHAT WILL YOU WORK ON?

  • Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs;
  • Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition by monitoring maintenance and repairing need;
  • Assist in Training, supervising, and coaching your team;
  • Booking activities control, manage stock, local suppliers and cleaning services;
  • Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
  • Preparing and cleaning our campervans;
  • Assisting in reselling campervans, preparing and showing them to prospective buyers.

WHO ARE WE LOOKING FOR?

  • You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
  • You have great communication skills and feel comfortable speaking directly with customers;
  • You’re eligible to work in Australia, have a valid driver's license and feel confident enough to drive a campervan (mandatory);
  • You’re available to work weekends and national holidays;
  • You’re a responsible person who takes their work seriously and can be relied upon;
  • You’re well-organized and you’re good at solving problems.

THE INDIE COMMITMENT!

  • Being part of a young, fast-growing and innovative company where you make a difference;
  • Career development opportunities;
  • Continuous training and coaching to develop the skills that matter to you;
  • Compensation package that includes Performance and Referral Bonuses;
  • Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania.

Are you ready to Go Indie?

Show

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Are you available to work flexible schedules, national holidays and weekends? choose one
  • Do you require any visa/work permit sponsorship to work in the location you are applying for? choose one
  • Are you comfortable with working fully on-site and commuting to 7 Gordon St, Sorell TAS 7172, Australia? choose one
  • Do you have a valid driver's license for Australia? choose one
  • Do you have a conversational level of English? choose one
  • What's your gross (before taxes) salary expectation for this role?
  • If you're offered this role and accept it, when could you start?
  • When you apply to a job on this site, the personal data contained in your application will be collected by Indie Campers (“Controller”), which you contact regarding this topics by emailing talent.acquisition@indiecampers.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Your personal data will be retained by Controller for two years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. choose one