Rental Operations Coordinator
Rental Operations Coordinator
Fleet Operations • Equipment Rental • Logistics • Dispatch • Operations Support
📍 Charlotte, NC | Full-Time | Onsite
Starting Pay: $22–$26+/hour (Based on Experience)
Plus:
✔ Cell Phone Allowance
✔ Profit Sharing
✔ Retirement Benefits
✔ Medical, Dental & Vision
✔ Paid Holidays + PTO
✔ Career Advancement
✔ Professional Development
✔ Cell Phone Allowance
✔ Profit Sharing
✔ Retirement Benefits
✔ Medical, Dental & Vision
✔ Paid Holidays + PTO
✔ Career Advancement
✔ Professional Development
Keep Equipment Moving.
Keep Customers Working.
Keep Business Growing.
If you're the person everyone relies on to keep moving pieces organized, solve operational challenges, and make sure nothing falls through the cracks...
You'll feel right at home here.
WMH Solutions is expanding one of the Southeast's fastest-growing equipment rental fleets, and we're looking for a Rental Operations Coordinator who thrives in fast-paced operations and takes pride in keeping customers, equipment, and internal teams connected.
This isn't simply an administrative position.
You're the operational hub that helps ensure equipment is delivered on time, rental commitments are fulfilled, fleet availability stays visible, and customers receive the level of service that keeps them coming back.
Every day, your coordination helps keep warehouses operating, production moving, and businesses running.
If you enjoy solving problems, staying organized under pressure, and bringing order to constantly moving priorities, you'll find meaningful work—and long-term career growth—at WMH Solutions.
Why Professionals Choose WMH
At WMH, you're not stepping into a stagnant operation.
You're joining a company investing heavily in its future.
For more than 35 years, WMH Solutions has helped customers improve productivity through material handling equipment, equipment rentals, fleet management, service, automation, and aftermarket solutions.
Today we're proud to offer:
✔ Exclusive Linde Material Handling Dealership
✔ 35+ Years of Industry Leadership
✔ 11 Branch Locations Across the Southeast
✔ 250+ Associates—and Growing
✔ Continued Investment in Rental Fleet Expansion
✔ Modern Technology & Operational Systems
✔ Internal Promotion & Career Growth Opportunities
✔ Stable Leadership. Long-Term Vision.
As our rental business continues to grow, so do the opportunities for people who want to grow with it.
Why This Role Matters
Every successful rental begins long before equipment reaches a customer's facility.
It begins with someone making sure every moving piece comes together at exactly the right time.
The right equipment.
The right customer.
The right location.
The right documentation.
The right communication.
That's the difference this role makes.
You won't simply coordinate equipment.
You'll help protect customer uptime, support branch operations, and contribute directly to one of the fastest-growing areas of our business.
Is This You?
You enjoy work that keeps you engaged.
You naturally stay organized even when priorities shift.
You communicate well with customers, vendors, drivers, technicians, sales teams, and leadership.
You don't wait for problems to find you.
You notice them early—and enjoy solving them.
If you've worked in any of these environments, you'll likely transition quickly:
- Equipment Rental
- Material Handling
- Forklift Dealerships
- Heavy Equipment
- Construction Equipment
- Fleet Operations
- Dispatch & Transportation
- Logistics Coordination
- Industrial Operations
- Distribution & Warehousing
- Dealership Administration
- Operations Support
Whether your previous title was Rental Coordinator, Fleet Coordinator, Dispatch Coordinator, Equipment Coordinator, Logistics Coordinator, Rental Administrator, Operations Coordinator, Transportation Coordinator, or Fleet Administrator, we'd love to hear from you.
You'll become the operational heartbeat of our rental business—connecting customers, equipment, branches, vendors, and internal teams to ensure every rental moves seamlessly from request to return.
Your work directly impacts customer uptime, fleet utilization, operational efficiency, and the overall customer experience.
Rental Operations & Fleet Coordination
- Coordinate incoming rental requests from customers, Sales, and branch teams.
- Schedule equipment deliveries, pickups, transfers, exchanges, and returns.
- Maintain real-time visibility of fleet availability, equipment readiness, and rental status.
- Coordinate re-rent equipment through approved vendors when customer demand exceeds fleet availability.
- Help maximize fleet utilization while minimizing equipment downtime.
Logistics & Equipment Movement
- Coordinate equipment movement between branches and customer locations throughout the Southeast.
- Support inventory visibility and equipment allocation.
- Partner with Transportation, Service, Sales, and Operations to keep equipment moving efficiently.
- Help resolve scheduling conflicts before they impact customers.
- Monitor equipment status and support continuous operational improvements.
Customer & Business Support
- Serve as the primary communication hub between customers, vendors, branch teams, and internal departments.
- Provide accurate rental updates throughout the equipment lifecycle.
- Support billing, documentation, purchase orders, invoices, and rental records.
- Maintain accurate ERP and rental management system data.
- Deliver a customer experience built on responsiveness, accuracy, and follow-through.
What a Typical Week Looks Like
No two days are exactly alike—and that's one of the reasons people enjoy this role.
One moment you're coordinating a forklift delivery for a customer preparing for a production increase.
The next, you're locating available equipment across multiple branches, arranging a transfer, processing rental documentation, or partnering with Service to prepare equipment for its next customer.
Throughout the week you'll:
✔ Coordinate deliveries and pickups
✔ Monitor fleet availability
✔ Process rental agreements and documentation
✔ Manage purchase orders and vendor invoices
✔ Communicate with customers regarding equipment status
✔ Partner with Sales, Service, Transportation, and Operations
✔ Solve scheduling challenges before they become customer problems
If you enjoy variety, organization, and seeing the direct results of your work every day, you'll thrive here.
What Success Looks Like
Success in this position isn't measured by how busy you stay.
It's measured by how smoothly the operation runs because you're part of it.
Top performers consistently:
✔ Keep equipment moving efficiently.
✔ Stay ahead of scheduling conflicts.
✔ Communicate proactively.
✔ Maintain accurate documentation.
✔ Improve fleet visibility.
✔ Build strong internal relationships.
✔ Create positive customer experiences.
✔ Solve problems before customers ever notice them.
We're looking for someone who brings:
- 2+ years of experience in equipment rental, fleet operations, logistics, dispatch, dealership operations, transportation coordination, operations administration, or a related support role.
- Experience managing multiple priorities in a fast-paced environment.
- Strong organizational, communication, and customer service skills.
- Experience with purchase orders, invoicing, inventory tracking, equipment scheduling, or rental documentation.
- Microsoft Office proficiency, including Excel and Outlook.
- Experience with ERP, rental management, fleet management, or business systems preferred.
- Excellent attention to detail and follow-through.
- The ability to work collaboratively across departments while maintaining a customer-first mindset.
Ideal Backgrounds
We've learned that outstanding Rental Operations Coordinators come from many industries.
You may be an excellent fit if you've worked in:
- Equipment Rental
- Material Handling
- Forklift Dealerships
- Heavy Equipment
- Construction Equipment
- Fleet Operations
- Logistics Coordination
- Transportation & Dispatch
- Industrial Operations
- Distribution & Warehousing
- Equipment Service Support
- Dealership Administration
Previous titles may include:
- Rental Coordinator
- Equipment Rental Coordinator
- Fleet Coordinator
- Fleet Administrator
- Dispatch Coordinator
- Logistics Coordinator
- Transportation Coordinator
- Operations Coordinator
- Rental Administrator
- Equipment Coordinator
- Service Coordinator
If your experience aligns—even if your exact title doesn't—we encourage you to apply.
Why Top Performers Choose WMH
People who succeed here aren't looking for a job where every day is identical.
They're looking for a company where they can build a career.
At WMH, you'll find:
Real Responsibility
Your work directly impacts customers, fleet performance, and business success.
A Growing Business
Our investment in rental fleet expansion creates opportunities for advancement—not just additional work.
A Team Environment
You'll work alongside experienced professionals across Sales, Service, Transportation, Parts, and Operations who believe success is a team effort.
Stability with Opportunity
With more than 35 years of industry leadership, 11 branches, and continued investment across the Southeast, WMH combines long-term stability with the energy of a growing organization.
Room to Grow
Many of our best leaders started by mastering the fundamentals. If you're driven, dependable, and eager to develop your skills, you'll have opportunities to grow with us.
At WMH Solutions, we're more than a material handling company—we're a team of professionals committed to helping businesses keep moving.
For more than 35 years, we've partnered with manufacturers, distributors, warehouses, and industrial operations throughout the Southeast by delivering innovative material handling equipment, rental solutions, fleet management, automation, aftermarket support, and exceptional customer service.
Today, WMH proudly operates 11 locations across North Carolina, South Carolina, Tennessee, Virginia, Georgia, and Alabama, with more than 250 associates supporting thousands of customers every day.
As the exclusive Linde Material Handling dealership throughout much of our territory, we're continually investing in:
- Fleet expansion
- Technology
- Automation
- Operational excellence
- Employee development
- Leadership growth
We're building a company where people don't just find a job.
They build a career.
If you're looking for an organization that values accountability, teamwork, continuous improvement, and long-term opportunity, we'd love to meet you.
Ready to Help Drive the Future?
Every successful rental starts with someone who can bring organization to complexity.
Someone who communicates clearly.
Solves problems proactively.
Keeps customers informed.
And helps teams perform at their best.
If that sounds like you...
This isn't simply your next job.
It could be the beginning of your next career.
Join one of the Southeast's fastest-growing material handling organizations and become part of a team that's committed to moving customers—and careers—forward.
Apply today. We'd love to learn more about you.
Equal Opportunity Employer
WMH Solutions is proud to be an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive workplace where every associate is respected, supported, and empowered to succeed.