Rental Sales Agent - Goldcar Aeroporto Funchal

Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales.

Key Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism


• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish


• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance


• Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections


• Adhere to all rental policies and procedures to ensure smooth and compliant transactions


• Assist customers by identifying any additional services or products that may enhance their rental experience


• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process


• Support branch operations by performing additional duties as requested by management

What We're Looking For:

• Sales Background: Proven sales experience in a dynamic, fast-paced environment


• Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services


• Strong customer service skills and the ability to communicate professionally


• A sales-driven attitude with a focus on meeting and exceeding targets


• Ability to work efficiently in a fast-paced, customer-focused environment


• Attention to detail and a commitment to providing accurate and timely service

Ideal Experience

• Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors


• Demonstrated ability to achieve or exceed sales targets


• Experience handling transactions and working with point-of-sale systems


• Familiarity with rental agreements or similar customer service documentation is a plus

Skills & Competencies

• Excellent interpersonal and communication skills


• Strong sales acumen and persuasive abilities


• High level of professionalism and reliability


• Ability to multitask and stay organized in a busy environment


• Attention to detail and accuracy in all customer interactions


• Team player with a positive, can-do attitude

Why Join Us?

Be part of a dynamic team that values customer satisfaction and professional growth. Play a key role in enhancing the customer experience while contributing to the company's success. Enjoy opportunities for career development within a fast-growing company. If you're ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

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