Rental Shop & Cashier Supervisor (Seasonal)

Job Summary

Granlibakken Tahoe is seeking a reliable, organized, and customer-focused Rental Shop & Cashier Supervisor to lead the day-to-day operations of our ski/snowboard rental shop and ticket sales area. This role is perfect for someone who enjoys working in a dynamic, outdoor winter environment with a small but passionate team. You’ll ensure efficient guest service, safe equipment rentals, and smooth cashier operations for our ski hill and popular sledding hill. This is a seasonal position starting around December 15th 2026 & ending around April 15th 2027.

Benefits

• Pool, Gym & Recreation Use

• Employee Dorm Housing Opportunity

• Employee Meeting Space Rental

• Employee Lodging Rates and Friends and Family Rates

• Food Discounts

• Shared Gold Pass for California Ski Resorts

Responsibilities

Rental Shop Operations:

• Supervise the ski/snowboard rental process including boot fitting, equipment sizing, safety checks, and returns.

• Train and oversee rental technicians to ensure safety, speed, and professionalism.

• Maintain and organize rental inventory; ensure equipment is clean, maintained, and ready for use.

• Monitor equipment condition and communicate repair or replacement needs.

• Uphold all safety protocols and liability procedures related to equipment use.

Cashier & Guest Services:

• Oversee ticketing and sales for ski lift access, sledding hill passes, and equipment rentals.

• Operate point-of-sale (POS) systems; handle cash and credit transactions accurately.

• Assist guests with questions regarding mountain conditions, rental options, pricing, and safety rules.

• Ensure signage, pricing, and information are clear and up-to-date.

Staff Supervision & Team Support:

• Schedule and manage daily shifts for rental and cashier staff.

• Provide training, support, and performance feedback.

• Foster a positive, team-oriented environment with a focus on customer service.

General Operations:

• Open and close rental and cashier stations as needed.

• Ensure cleanliness and organization of the shop and guest areas.

• Respond to guest concerns and resolve issues professionally.

• Assist with sled hill and ski hill operational needs during busy times.

Pay Range

$23.00 - $26.00 per hour

Qualifications

• High school diploma or GED preferred
• Prior experience in ski/snowboard rental operations or retail cashiering.
• Supervisory or team lead experience preferred.
• Knowledge of ski and snowboard equipment fitting and safety protocols.
• Comfortable working in cold, snowy conditions and lifting up to 50 lbs.
• Strong customer service, communication, and organizational skills.
• Ability to multitask in a fast-paced, family-friendly environment.
• Familiarity with POS systems and basic computer skills.
• CPR/First Aid certification a plus (can be provided on-site).

About Us

Granlibakken Tahoe is a beautiful secluded resort located in 74 wooded acres of picturesque Tahoe City mountain valley. The resort offers lodging, host conferences, weddings, special events, yoga and wellness retreats. On property activities include a ski and sled hill, pool, tennis courts and a tree top ropes course. Granlibakken Tahoe is a beautiful work setting with a great team of employees.