Rental Strategic Account Manager

The Riggs Rents Strategic Account Manager (SAM) is responsible for growing and expanding relationships with our most valuable clients as well as our largest opportunities. This role will serve to manage these clients by utilizing a strategic mindset and an overall goal of growing rental revenues. Focusing on achieving monthly/annual growth targets, identifying new business opportunities, and fostering strong client relationships are the expectations we have for this SAM position. In addition, this position requires strong collaboration across multiple internal organizations to enhance service delivery and ensure that our clients receive an experience they have come accustomed to from Riggs Rents. We also expect this position to leverage client relationships to promote other products and services across our product portfolio and serve as a leader/mentor to other sellers in the Riggs CAT family.

What you’ll do:

1. Maintain and grow relationships with existing clients through regular communication and visits.

2. Identify and secure new business opportunities across an assigned set of accounts

3. Working with sales teams and branch managers on effective sales and client service strategies.

4. Collaboration with Riggs CAT departments to maximize growth opportunities.

5. Address any issues with assigned accounts throughout the client life cycle

6. Track all sales activities and client interactions as required.

7. Complete administrative tasks, including sales reports, expense tracking, and planning.

8. Take responsibility for all client satisfaction across assigned accounts.

9. Conduct regular visits to client locations to ensure satisfaction and growth.

10. Develop and implement business plans for all strategic accounts.