Rentals and Special Events Host
Summary
Host and coordinate special events and overnight lock-in programs at a YMCA facility, including room setup, guest greeting and check-in, event facilitation, food delivery, and post-event cleanup. Requires strong customer service skills and the ability to manage multiple tasks during events.
The Special Events Host oversees and assists members and participants with the facilitation of special events or after hours/overnight lock-in events being held at the Ralph J Stolle Countryside YMCA or Little Miami Learning Center facilities.
This position includes a free individual membership for an employee working 16+ hours per quarter; department requirements may exceed this minimum.
ESSENTIAL FUNCTIONS:
- Sets-up room prior to the arrival of guests.
- Handles food delivery.
- Meets and greets party guests, and has them sign the General Waiver sheet.
- Reviews event details with parent/client.
- Facilitates a smooth-running event through service, the anticipation of needs, etc.
- Moves the group between activities and assists in their packing up in a timely manner, when necessary.
- Cleans up event space and returns items to proper storage areas
- Knows emergency procedures and the Emergency Action Plan and policies for the safety of the guests.
- Follows all safety and risk management procedures and reports safety issues to the Director.