Repo Driver Assistant

Job summary Allstar Recovery is seeking a motivated and reliable Repo Driver Assistant to support our repossession operations. The assistant will work closely with our repo drivers to locate, secure, and transport vehicles and other collateral in a safe and legally compliant manner. The ideal candidate is an excellent problem-solver with strong communication skills and a commitment to professionalism. This role involves fieldwork, requires irregular hours, and offers valuable experience for those interested in advancing within the asset recovery industry.
Key responsibilities

• Field Support: Assist the repo driver in locating and verifying vehicles subject to repossession, often using GPS tracking systems and other investigatory tools.
• Asset Retrieval: Safely and efficiently assist in securing collateral and preparing it for transport, including loading and unloading vehicles onto tow trucks or flatbeds.
• Documentation: Accurately complete condition reports, inventory personal property found in repossessed vehicles, and take digital photos of collateral.
• Communication: Maintain professional and discreet communication with team members, dispatch, and, when necessary, with debtors and local law enforcement.
• Vehicle Maintenance: Assist with daily vehicle and equipment inspections, ensuring all tools are in good working order.
• Compliance: Adhere strictly to all company policies and relevant state and federal laws governing the repossession process.
• Problem-Solving: Handle unexpected challenges or situations in the field calmly and professionally.

Required skills and qualifications

• High school diploma or equivalent.
• A valid driver's license and a clean driving record.
• Excellent observation and problem-solving skills.
• Ability to remain calm and professional in potentially tense or unpredictable situations.
• Strong organizational skills and attention to detail for precise documentation.
• Ability to work irregular hours, which may include nights, weekends, and holidays.
• Physical fitness, as the role may be physically demanding.
• Ability to pass a background check.

Preferred qualifications

• Prior experience in repossession, towing, or asset recovery.
• Knowledge of repossession laws and regulations.
• Familiarity with manual transmission vehicles.

Physical demands

• Ability to lift and move up to 50 pounds and occasionally more with assistance.
• Must be able to get in and out of vehicles multiple times per day.
• The role involves standing, bending, stooping, and walking for extended periods in various weather conditions.

Note: This is a commission-based position, and earning potential is tied directly to performance.