Job purpose
Develops standardized reports and dashboards, ensures data accuracy and consistency, and provides insights to support informed decision-making across the organization.
Key accountability areas
Reporting development and design:
Develop and review standardized reports to meet organizational and stakeholder requirements.
Determine appropriate tools, formats, and methods for effective data presentation.
Design dashboards and reporting templates to ensure clarity and usability.
Continuously enhance reporting structures to improve efficiency and decision support.
Data collection methodology and design:
Define and standardize methods for collecting qualitative and quantitative data.
Design data collection forms, templates, and input mechanisms.
Ensure data collection approaches align with reporting and analytical needs.
Educate users and stakeholders on proper completion and usage of data collection tools.
Data governance and quality assurance:
Establish and maintain data governance standards in collaboration with stakeholders.
Define data baselines, rules, and validation criteria.
Collect, review, and validate data to ensure accuracy, completeness, and consistency.
Implement quality assurance checks to maintain data integrity across reports.
Dashboard and report consolidation:
Compile and consolidate dashboard reports across all departments.
Ensure consistency of reporting outputs across business units.
Monitor and validate data integration from multiple sources.
Ensure dashboards provide accurate, timely, and actionable insights.
Reporting insights and decision support:
Analyze reporting outputs to identify trends, gaps, and improvement opportunities.
Prepare reports with actionable recommendations for system and process improvements.
Provide analytical support to facilitate informed decision-making.
Advise stakeholders on effective use of reports to enhance organizational performance.
Role accountability
HR proficiency:
Ability to obtain updated soft and technical skills related to the job.
Delivery:
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
Problem-solving:
Solve any related problems that arise and escalate any complex operational issues.
Quality:
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
Business process improvements:
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
Compliance:
Comply with related policies, procedures, and work instructions.
Health, safety, and environment:
Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.
Academic qualification
Bachelor's degree in systems analysis and engineering or any relevant field.
Work experience
2 to 4 years
Technical / functional competencies
Business case preparation
Business processes
Business requirements definition
Business systems process reengineering
System analysis