Reservation Attendant
Summary
Handles guest reservations, bookings, and front-desk support at a Yosemite-area lodge, ensuring smooth check-ins and positive guest experiences.
COMPENSATION: Starting at $20.00 per hour in wages and monthly booking bonus
SNAPSHOT
A hands-on hospitality role where every day brings new adventures — both on the job and outside in Yosemite’s great outdoors.
IS THIS THE RIGHT JOB FOR ME?
- Do you love making people happy and being part of a diverse team?
- Have a strong work ethic and a positive attitude?
- Enjoy the outdoors and living in a remote, nature-filled setting?
- Want to gain reservations and guest service experience — with room to grow if you excel?
If that sounds like you, this might be the perfect role.
ABOUT US
We are a group of exceptional lodges bordering Yosemite National Park, near granite peaks, fresh mountain air, and some of the most iconic views in the world. We’re looking for Front Desk Attendants who are excited about providing memorable hospitality experiences and helping support a fun and rewarding work environment.
WHY YOU’LL LOVE IT HERE
- Competitive pay and benefits
- Supportive, inclusive team culture
- Knowledgeable coworkers who share expertise and guidance
- Work where people vacation — hike, climb, explore, or relax in Yosemite’s beauty on your days off
WHAT WE OFFER
- $20.00 per hour includes $19.00 in wages and an average monthly booking bonus of roughly $200 per month
- Sick pay in first year; paid time off thereafter
- Healthcare benefits available within 90 days
- 401K eligible with company match after 1 year
- Regular work schedule with specific days off
- If living in lodge-owned housing, room & board available for fixed weekly cost
WHAT YOU WILL DO (JOB SUMMARY)
We are looking for a warm, friendly person with high standards who provides amazing guest service and hospitality. Ideal candidates have been top performers in their previous roles and are excited to create a memorable experience for guests at Firefall Ranch and Rush Creek and Evergreen Lodges. Our reservationists are responsible for securing lodging for guests, assisting with bookings and activities, addressing billing questions or issues, supporting the online store, and answering questions about the local area. Candidates should have extensive computer knowledge, multi-tasking skills and front desk/reservations and/or related guest service experience. We welcome career-oriented candidates.