Reservations Assistant
Position Title: Reservations Assistant Employment Type: Full Time Salary AED: up to 3,500 inclusive depending on experience and qualifications Job Location: Dubai, UAE About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide. Job Description: • Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software • Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally. • Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately. • Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback
• Open to Tagalog speakers, 32 years old and below • Minimum 2–3 years of experience as a reservation agent or in travel and tourism customer service. • Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers. • Proficient in travel booking systems and MS Office.