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Great Lakes Senior Living

Resident Assistant/CNA

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Job Title: Resident Assistant / CNA

Reports To: Wellness Director / Assistant Director

FLSA Status: Non-Exempt

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Position Summary

This position is responsible for providing high-quality personal care and support services that enhance residents’ physical, emotional, and social well-being while maintaining a safe, respectful, and supportive environment.

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Essential Duties and Responsibilities

Core duties and responsibilities include, but are not limited to, the following:

  • Provide assistance with activities of daily living (ADLs) including bathing, dressing, grooming, toileting, and mobility, in accordance with each resident’s Care Plan.
  • Deliver personal care services with compassion, professionalism, and respect for resident dignity.
  • Assist with medication management in accordance with company policy and training.
  • Observe residents for changes in physical, emotional, cognitive, or behavioral condition and promptly report concerns to management.
  • Accurately document resident care and observations in the electronic care plan (ECP) system each shift.
  • Interact positively with residents and families to support a welcoming, respectful community environment.
  • Maintain a clean, safe, and orderly living environment for residents.
  • Respond promptly to call systems, pages, and emergency situations in accordance with policies and scope of practice.
  • Provide emergency care as trained and appropriate.
  • Participate in reviews and care coordination with nursing staff.
  • Assist with household tasks including light housekeeping, laundry, and meal service support as needed.
  • Carry assigned communication devices and respond promptly while on duty.
  • Complete all assigned tasks and documentation by the end of each shift.
  • Maintain knowledge of and compliance with DHS 83 and DHS 89 regulations, as applicable.
  • Provide tours and basic facility information to the public in a professional manner when requested.
  • Attend all required staff meetings, in-services, and educational programs.
  • Maintain a professional appearance and demeanor at all times.
  • Report to work on time and prepared for scheduled shifts.
  • Perform additional duties as assigned by the Executive Director or management team.

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Supervisory Responsibilities

This position does not have supervisory responsibilities.


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