Resident Behavioral Health Aide

About Interfaith Community Services:

As North County's largest social services agency, Interfaith Community Services has been "helping people help themselves" since 1979. The organization provides a wide range of programs designed to empower hungry, homeless, and low-income community members to begin a pathway towards self-sufficiency. Each year, Interfaith Community Services impacts more than 20,000 community members by providing basic needs and nutrition support, social services, shelters and housing, employment development, senior services, veterans programs and addiction recovery support.

Together, in partnership with 250+ diverse faith communities, more than 1,700 recurrent volunteers, and a growing staff of over 275, Interfaith provides a safe-haven and pathway towards self-sufficiency for more than 20,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do:

In the Resident Behavioral Health Aide role, you’ll be responsible for providing a basic level of general behavioral and mental healthcare to patients discharged from Veterans Affairs (VA) Medical Center, Managed Health Plans, Palomar Hospital, Tri-City Hospital, and other residential and non-residential settings to achieve a more adaptive level of physical, psychological and social functioning while in the program. The RBHA works under the supervision of clinical and program staff to help clients stabilize, adhere to treatment plans, and move toward greater independence and wellness.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures clients receive basic physical and mental health services in accordance to their interdisciplinary plan of care under the general guidance and supervision of nursing, clinical staff and other qualified personnel to patients with acute or chronic psychiatric and/or substance abuse disorders
• Observes, documents and reports clients' physical conditions, behavior and responses to treatment or any significant changes to supervisor and other appropriate team members
• Assists with client admissions, transfers, coordination of services and discharges
• Provides support in therapeutic activities and interventions that are within the scope of the staff member’s role, education, knowledge, and as permitted by the policies and procedures of the Recuperative Care Program
• Utilizes behavioral and physical health skills to prevent injury to clients and others to provide a safe and therapeutic environment
• Responds appropriately to crisis situations including but not limited to de-escalation, basic safety/risk assessment following safety protocols and procedures
• Ensure the overall safety and well-being of clients adhering to program protocols and modeling program protocols
• Keeps hallways and common areas clean and clear of debris, wheelchairs, etc.
• Ensures facilities are maintained in clean and orderly fashion in the absence of janitorial services including but not limited to sweeping, mopping, sanitizing etc.
• Assists in cleaning and preparation of bed/room for new admissions or at the time of client exit as needed
• Orients new clients to their room and facility upon program admission and as needed upon intake.
• Assists clients with making necessary appointments and support with scheduling transportation necessary according to program policy and procedures
• Accompanies clients to appointments for support under guidance of qualified personnel as needed
• Supports transportation specialist with vehicle readiness, transportation calendar, transportation logs and appropriate driving protocols as needed.
• Escalates operational concerns, safety issues, and client-related needs to supervisory staff in a timely and consistent manner
• May be asked to represent the aide team in interdisciplinary care meetings or quality improvement efforts
• Ensures the confidentiality of client information and records
• Participates in all staff meetings and assigned or required trainings
• Perform additional duties as assigned