Resident Care Coordinator at Luxury Senior Living

About The Seville

The Seville offers a fresh approach to Assisted Living and Memory Care in Orange County, thoughtfully designed for today’s seniors and the way they want to live.

With a clean, contemporary design and the feel of a boutique hotel, The Seville provides an upscale yet comfortable environment where residents can feel at home. Our community is centered around exceptional service, meaningful connections, and creating an engaging experience for every resident.

At The Seville, our team plays an important role in bringing the community to life. If you’re passionate about providing outstanding service and making a meaningful difference in the lives of seniors, we invite you to explore a career with us.

About the Location

Located in the heart of Orange County, The Seville offers a beautiful setting surrounded by the shopping, dining, entertainment, and conveniences that make the area such a desirable place to live and work.

Designed specifically with Orange County seniors in mind, The Seville brings a modern approach to senior living to a vibrant Southern California community. Its convenient location, contemporary surroundings, and welcoming atmosphere create an exceptional environment for both residents and team members.

Position Summary

Great resident care starts with a team that feels supported, prepared, and connected.

As a Resident Care Coordinator / Scheduler, you play an important role in ensuring residents receive the care and attention they deserve. From coordinating staffing schedules to supporting caregivers and overseeing daily resident care, your work helps create a safe, comfortable, and caring environment.

We are looking for someone who is organized, compassionate, dependable, and a natural leader. You understand that behind every schedule and every care plan is a resident counting on us to make their day a little better.

ESSENTIAL JOB DUTIES

• Coordinate daily resident care operations to ensure residents receive quality care and support.
• Develop and maintain staffing schedules to ensure appropriate coverage based on resident and community needs.
• Coordinate shift assignments and arrange coverage for callouts, absences, and schedule changes.
• Supervise and support caregivers, ensuring assigned responsibilities are completed according to established standards.
• Assist with caregiver orientation, training, and performance evaluations.
• Monitor resident care and ensure established service plans are followed.
• Observe, document, and report changes in resident conditions, incidents, and concerns.
• Communicate with residents, families, physicians, and outside healthcare providers regarding care needs.
• Receive, document, and implement physician orders within the scope of applicable licensure, authorization, and regulations.
• Assist with medication administration, documentation, and medication management as authorized by applicable law and company policy.
• Ensure accurate shift reporting and communication between caregiving and nursing teams.
• Respond to resident emergencies and coordinate appropriate follow-up care.
• Address resident and family concerns professionally and communicate issues to department leadership.
• Maintain accurate employee scheduling, attendance, and staffing records.
• Collaborate with Human Resources and department leadership regarding staffing needs.
• Serve as Manager on Duty when assigned.
• Maintain confidentiality of resident and employee information.
• Follow safety, infection control, Residents' Rights, and applicable regulatory requirements.
• Attend required training, meetings, and educational sessions.
• Perform other duties as assigned.