Resident Manager
Join Our Team at The Douglaston Companies
What we are looking for:
At The Douglaston Companies, collaboration is at the heart of everything we do. We believe that great ideas come from working together, sharing perspectives, and supporting one another to achieve common goals. We’re excited to announce an opportunity for a Resident Manager to join our dynamic team.
Why Choose The Douglaston Companies?
Continuous Learning and Development: Your growth matters to us. We offer ongoing professional development through in-person and virtual training programs designed to sharpen your skills and help you thrive.
Community Commitment: We don’t just build properties—we build communities. Our team actively gives back, creating meaningful impact and building a better tomorrow, together.
Career Advancement: This isn’t just a job, it’s a career. We invest in your personal and professional growth because we know that when our people succeed, we all succeed.
Back to the role:
What you will do:
- Supervise building staff members including, assigning work, coaching and developing staff, hiring and disciplinary actions.
- Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, water features, and waste management systems.
- Collaborate with property management and fellow maintenance team members to coordinate repairs, maintenance schedules and unit turns.
- Conduct regular inspections to identify potential safety hazards and promptly address them. Ensure compliance with safety regulations and report any concerns to the Property Manager.
- Inspect property mechanical systems daily; immediately address safety issues with management.
- Provide excellent customer service to residents, addressing their maintenance needs with a friendly and approachable attitude. Be a responsive and reliable point of contact for all maintenance inquiries.
- Assist in the preparation of staff work and preventive maintenance schedules, daily rounds, as well as maintaining an inventory of supplies and tools sufficient for providing the appropriate level of service.
- Conduct routine preventative maintenance activities in partnership with supervisor
- Maintain workplace safety policies and standards
- Perform or schedule move-out inspections for vacating tenants.
- Inspect property mechanical systems and grounds; immediately address safety issues with management.
- Work with Property Manager on various reports, such as incident and management reports.
- Collaborate with construction and development departments.
- Submit Daily Recaps to Upper Management
- Perform other duties as assigned by management.