Resident Services Coordinator
Summary
Coordinate resident programs and services to improve quality of life, including counseling, education, healthcare referrals, and crisis intervention at multi-family properties.
Summary:
At AOG Living multi-family properties the resident service coordinator will assess the needs and provide programs regarding housing, education, home management, nutrition, family living, health care and other areas to improve the quality of life.
Essential Function:
· Coordinate programs and counseling services for residents with appropriate community service agencies to address resident needs in nutrition, family/home management, healthcare, employment, education, financial management, etc. Document all counseling/referral activities.
· Coordinate crisis intervention services for children of residents related to abuse, gang activities, substance abuse and like situations. Work closely with parents or responsible adults in making the referrals.
· Coordinate on-site self-sufficiency programs by initiating activities such as health and job fairs, GED and ESL classes, and job search programs.
· Coordinate and provide transportation to scheduled resident activities. Transportation can be in the form of bus passes, hired car service, collaboration with other service providers or in some cases, operation of a passenger van/vehicle.
· Prepare progress reports for management that detail the progress toward goals, revision of existing goals, setting new objectives and other related information as requested. Develop program budget as required.
· Attend council/board meetings and assist the council by providing needs assessments analysis for the community and implementing board/management decisions.
· May require approval and/or training with other service providers to provide services to the residents.