Resident Services Coordinator - The Waypoint

Department: Resident Services

Reports To: Resident Services Manager

Supervisory Role: May supervise Interns and Volunteers

FLSA Status: Exempt (Salaried)

Pay Rate: $57,000-67,000

Location: Alexandria, VA – The Waypoint (This position is 80% onsite and 20% remote (telework 1 day per week)

Work Schedule: This is a full-time, 40 hours per week position, primarily Monday to Friday, with occasional weekend work (about once a quarter). Schedule is subject to change depending on grant requirements and program schedule.

Company Overview

Wesley Housing, a leading nonprofit developer throughout Virginia and the District of Columbia, has worked to provide affordable rental housing for individuals and families for more than 50 years. Since its founding, Wesley Housing has emerged as a premier developer of affordable housing with current ownership of 43 communities. Wesley Housing supplements housing with supportive services to build up the lives of its ~5,300 residents living across its owned and operated communities, including low- and moderate-income families, older adults, and individuals with disabilities and/or chronic disease. Wesley Housing’s headquarters are located in Alexandria, VA (Fairfax County). For more information, please visit www.wesleyhousing.org and follow @WesleyHousing on social media

To apply, please visit our careers website at https://wesleyhousing.org/about-us/careers/. Click on Open Positions. Select the position you are interested in. Then click the Apply button to submit your application.

Job Summary

The Resident Services Coordinator (RSC) connects residents to the resources they need to thrive—ranging from housing stability and eviction prevention to food assistance, transportation, financial literacy, counseling, and employment support. In this role, you’ll lead the delivery of Wesley Housing’s resident programs, from intake and referrals to designing and hosting mission-driven events that strengthen our communities. The RSC also tracks and reports on services and programming, supporting donor stewardship and demonstrating the real impact these programs have on residents’ lives.

Locations

This position is based primarily at the residential community, The Waypoint, in the Resident Services Office in Alexandria, VA. The employee will be onsite at The Waypoint on Mondays and Wednesdays, and on Tuesdays and Thursdays will rotate between The Waypoint and other Alexandria properties (Parc Square, Beverly Park, Lynhaven, and Parcview) to provide support as needed.